Sales Strategy,Productivity Manager and Operation Manager
Hewlett-Packard
مجموع سنوات الخبرة :19 years, 7 أشهر
Inducted as Sales Admin Operation and Financial Controller and charted an exponential growth chart to merit promotions to Sales Strategy, Productivity and Operation Manager.
Designation Chronology:
2011 - Present: Sales Strategy, Productivity and Operation Manager
2010-2011: Sales Operation Manager
2008-2010: Sales Operation
2004-2008: Sales Support Specialist
1997-2004: Sales Admin Operation
1994-1997: Sales Admin Operation and Financial Controller
Key Responsibilities:
• Handling the whole gamut of operational activities for the organization and generating new business deals to achieve allocated targets
• Developing an integrate range of operational plans, procedures and strategies, consistent with the overall goals of the organization and ensuring all targets are in alignment with organizational objectives
• Devising sales strategies to drive business, establishing future growth objectives across diverse geographical areas, thereby formulating marketing strategies, long term roll out plans to optimize performance parameters and business outputs
• Instrumental in achieving knowledge of overall addressable market including TAM (Total Addressable Market) + SOW (Share of wallet - coordination) A-TAM+ M-TAM (heat maps) and ABP (Account business planning)+ Quality of the score card.
• Staffing, controlling the team, evaluating performance and initiated corrective action. Fostering a well-trained and motivate staff to meet production levels.
• Projecting sales targets and formulating initiatives for achieving them while keeping the upper management abreast of all sales and marketing initiatives of the department.
• Coordinating with senior managers for preparation of monthly and annual reports, submitting same to upper management to facilitate further decision making
• Keeping abreast of latest technological advancements and utilizing the potentials in order to respond to the distinctive needs of the organization
Highlights :
- Successfully handled 80 global accounts across MEMA region having quarterly revenue of 120 M USD.
Key Responsibilities:
• Researched the current market scenario, undertook competitive analysis and explored new business opportunities, analyzed sales forecast reports and submitted the same to the senior management for further decision making.
• Fostered congenial relationships with customers and distributors to ensure repetitive business activity thereby augmenting revenue for the company.
• Assumed responsibility for follow up on performance, maintained corporate accounts on WWlevel and succeeded to gain lost opportunity across MEMA region.
• Formulated and implemented an integrated range of marketing concepts to extend core communication strategies across all elements of sales, brand development and promotional platforms.
• Responded and catered to inquiries/ complaints from customers to ensure optimal levels of service and long term business relations.
• Kept close tabs on market dynamics, trends/ competitor strategies. Collated information and formulated strategies to optimize performance parameters/ business outputs.
Highlights:
- Received Top Achievers Award IN EB 2009.
Key Responsibilities:
• Managed to approve SW deals for MEMA region, controlled VSOE, Eclipse pricing, quoted HP, generated and controlled OPG (order processing guideline), produced invoices and ensured all orders processes are delivered on time.
• Ensured orders processes are shipped and invoiced in time, recognized revenue generated and maximized profit margins by identifying high potential sales opportunities and prioritizing them.
• Coordinated with all country managers for orders and revenues of various countries like Turkey, Israel, ME, Saudi Arabia, Greece, Africa and RSA.
• Established and maintained efficient business relations with key clients to ensure smooth execution of day to day activities of the organization.
• Generated revenues and maximized profit margins by identifying high potential sales opportunities and prioritizing them.
• Coordinated with country managers regarding order booking and recognized the revenues of different departments on daily basis including Turkey, Israel, ME, Saudi Arabia, Greece, Africa and RSA to assure smooth execution of day to day activities of the organization.
• Coordinated with CRM team for controlling Siebel and updated all deals correctly to ensure the data forecasted in line with organizational standards.
• Analyzed/prepared sales forecast reports for all MEMA SW PL and submitted the same to the senior management for further decision making.
Key Responsibilities:
• Provided input for planning, developed ideas and strategies to support future product development, to meet defined sales targets.
• Conducted feasibility studies and market research to implement sales objectives/ plans and proposed business recommendations to the management team to support all market activities.
• Provided superior client service and ensured complete customer satisfaction, ascertained all delivery deadlines and commitments to customers are met.
• Oversaw all activities of the sales/ marketing team. Monitored operational performance, prepared research-based reports and sales forecasts.
Previous Professional Experience :
97- 04: Sales Admin Operation
94 - 97: Sales Admin Operation and Financial Controller
Other Training and Courses: HP Environment, health, safety and security policies and standards course Ethics and compliance individual contributor refresher training Standards of business conduct course Deal creation compliance training(EMEA) Standards of excellence annual update, Standards of personal conduct course, Standards of business conduct ethical leadership, Putting customer first Customer experience standards course Grey market and end user verification training Channel efficiency and compliance program Anti corruption training Information security group and workforce development Data privacy course Global Trade Export Awareness training Global Trade - Country of Origin training Global Trade Customs Awareness training Harvard ManageMentor trainings Coaching Delegating Stress management Team leadership Goal setting Time Management Team Management Virtual Teams Diversity Leading and Motivating Ethics at work Meeting management Presentation skills Process Improvement Project management