Ivan Derik Mendoza, IT Technical Support

Ivan Derik Mendoza

IT Technical Support

Wormhole Information Technology.

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, College Bachelor of Science in Information Technology
الخبرات
1 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 7 أشهر

IT Technical Support في Wormhole Information Technology.
  • الإمارات العربية المتحدة - دبي
  • يناير 2023 إلى يناير 2024

• Replacement of Computer / Laptop peripherals
• Installation of OS and Applications
• Installation of Windows Server 2016/2022
• Creating Domain Controller / AD DS / DNS / Fax / Printer / DHCP
• Communication between company and clients for technical supports related
• Remote assistance through TeamViewer for common client's workstation technical issues.

IT Support Specialist في Trends and Technologies Inc.
  • الفلبين
  • أكتوبر 2018 إلى مارس 2019

• Daily checking of wireless access points, ensures it is working properly physically.
• Getting information of wireless access points and sends report to level 2 Support.
• Communicate to clients such as authorities (staffs and etc), athletes and general public with regards of their experience and connectivity of the service(wireless-fidelity).

الخلفية التعليمية

بكالوريوس, College Bachelor of Science in Information Technology
  • في AMA University
  • يناير 2018

AMA

Specialties & Skills

Honesty
Front end Development
Software Installation
Hardware Installation
Customer Driven
COMMUNICATIONS
DOMAIN CONTROLLERS
DOMAIN NAME SYSTEM (DNS) SERVERS
DYNAMIC HOST CONFIGURATION PROTOCOL (DHCP)
INSTALLATION
MICROSOFT WINDOWS
MVS (OS)
TEAMVIEWER
TECHNICAL SUPPORT

اللغات

الانجليزية
متمرّس
الفيلبينية
متمرّس
التاغلوج
متمرّس

الهوايات

  • Cycling