IT Technical Support
Wormhole Information Technology.
Total years of experience :1 years, 7 Months
• Replacement of Computer / Laptop peripherals
• Installation of OS and Applications
• Installation of Windows Server 2016/2022
• Creating Domain Controller / AD DS / DNS / Fax / Printer / DHCP
• Communication between company and clients for technical supports related
• Remote assistance through TeamViewer for common client's workstation technical issues.
• Daily checking of wireless access points, ensures it is working properly physically.
• Getting information of wireless access points and sends report to level 2 Support.
• Communicate to clients such as authorities (staffs and etc), athletes and general public with regards of their experience and connectivity of the service(wireless-fidelity).
AMA