Senior Account Manager
Saudi Electronic Trading Company (SETRA)
Total des années d'expérience :18 years, 7 Mois
The following are my main duties and responsibilities:
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
• Attending regular meeting with client, submitting status report and getting feedback from the client.
• Manage day-to-day operational aspects and scope to control and monitoring the project.
• Follow up with the venders and our Procurement department when needed.
• Assuring all the deliverable on time.
• Assure project legal documents are completed and signed.
• Facilitate team and client meetings effectively.
• Hold regular status meetings with project team.
• Resolve and/or escalate issues in a timely fashion.
• Inspiring coworkers to attain goals and pursue excellence.
• Controlling the project cost, identifying opportunities for improvement and makes constructive suggestions for change.
• Giving more attention on the critical issues and assuring the quality.
• Effectively utilize each team member to his fullest potential.
• Seek and participate in development opportunities above and beyond training required.
• Develop lasting relationships with client personnel that foster client ties.
• Suggest areas for improvement in internal processes along with possible solutions.
• Comply with and helps to enforce standard policies and procedures.
• Identify business development and "add-on" sales opportunities as they relate to a specific project.
• Worked for Presales to Support our sales team in bidding, proposals, BOQ and design preparation.
• Worked on Data Center and Network solution process designing.
The following are my main duties and responsibilities:
• Responsible for the business requirements, technical design and budgeting.
• Managed business plans and complex issues in fleet records and project management.
• Negotiated with other technical staff to achieve client’s objectives.
• Liaised with users to discuss and implement solutions.
• IT purchasing and supply chain processes.
• Control of information in both paper and electronic formats.
• Prepared weekly project status reports for management.
• Ensure project documents are complete, current, and submitted appropriately.
• Make sales meeting every weekend with sales members.
• Handling key account in deferent market verticals and areas.
• Achievement company targets and goals.
• Selling company products and services.
• Following up and closing proposal had submit.
• Participating in accounts tenders.
The following are my main duties and responsibilities:
• Making customers visits and introducing the company world class integrated IT solutions and services.
• Making customers presentation introducing the company sales offering.
• Understanding the customer’s requirements and making quotations based in customer needs.
• Follow up with customers in delivered quotations and make sure that the quotation and prices is up to their expectation and requirements.
• Follow up internally with customer’s orders after receiving the purchase order.
• Making funnel reports and presents it to our management team.
• Building internal database for customers with all activities I do with them and refer to it whenever needed.
• Keep always in touch with our old customers and trying to make new customers.
• Keep always in touch with any new technology by attending seminars, serving the internet and introduce these to our customers.
• Build trustable relationships with our suppliers and vendors.
• Visit the customer after sales to get to know his satisfaction from the implementation and support and rectify any issues could happen during the installation.