iyad abdel salam katout, Operation Manager

iyad abdel salam katout

Operation Manager

SABOBA

Location
Jordan
Education
Diploma, food and beverage Service Management
Experience
25 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :25 years, 0 Months

Operation Manager at SABOBA
  • Jordan - Amman
  • My current job since January 2021

null

Operations Manager at Bright Future Restaurants
  • Saudi Arabia - Khobar
  • December 2016 to December 2022

- In Charge of 5 restaurants with different styles from fine dining Franchise to fast food .
- Overlooks the daily operations of outlets and manages shifts effectively to assure a smooth and effective overall operation.
- Determines stock needs for the outlets, timely order placement and receiving shipments.
- Monitors inventory for optimization and minimize waste
- Enhances and maintain good positive communication with customers, employees and vendors to enhance the performance and profitability of business unit and to continue to grow customer base.

Operations Manager at kalimat for pastries
  • Saudi Arabia - Riyadh
  • November 2014 to November 2016

• In charge of 14 retail outlets across Riyadh city
• Analyze revenue and cost per month and set action plans to minimize cost and increase sales
• Promotions of product and preparations according to the market trend.
• Finalizing the product cost and prices to the customers.

Outlets manager at Winter Valley Warwick resort & Spa Hotel
  • Jordan - Balqa
  • February 2013 to January 2014

• Compiles annual budget, variance reports, weekly management reports, comp reports.
• In charge of 7 outlets, Banqueting, Room service, All day dining, lobby bar and café.
• Monitors work of employees to ensure that established policies and procedures are met.
• Counsels, guides and instructs assigned personnel in the proper performance of their duties.
• Prepares and coordinates the periodical performance reviews of assigned personnel.
• Analyze outlets P&l reports; work on budget achieving, menu engineering.
• Manages the day-to-day operation of the outlets in accordance with established policies.

Catering Location Manager at Loyalty Support Services
  • Jordan - Amman
  • March 2011 to February 2013

• In charge of Risha Seismic site(Gas) BP(British Petroleum) Master client
• 70 seniors and 320 junior camps.
• Menu engineering and food ordering, storing as well as costing.

restaurant manager at Intercontinental hotel
  • Jordan - Aqaba
  • February 2009 to January 2011

(Burj Al Hamam Lebanese restaurant)
• Staff training and motivation.
• Business development through short and long term plans and strategies.
• Analyst marketing plans and set goals to achieve restaurant brand awareness.
• Oversee operations day to day.

restaurants manager at le royal amman hotel
  • Jordan - Amman
  • November 2007 to January 2008

• In Charge of two outlets Palmyra rest. & Beer Keller Bar.
• Staff training and motivation.
• Target achieving by 50% over budget.
• Assist Food & Beverage Director in major changes and promotions.
• Business development through short and long term plans and strategies.
• Increased the capacity of restaurant due to guest's demands and varieties.

Area Manager at starbucks international
  • United Arab Emirates - Dubai
  • September 2004 to June 2005
Brand Manager at United Kaipara Dairies CO.
  • United Arab Emirates - Dubai
  • July 2002 to March 2004
ass. Restaurant manager at Dubai World Trade Centre
  • United Arab Emirates - Dubai
  • October 2000 to November 2001
operation supervisor at Rotana Hotels
  • United Arab Emirates - Sharjah
  • March 2000 to October 2000
captain at meridian hotel
  • United Arab Emirates - Dubai
  • November 1997 to March 2000
waiter at Intercontinental hotel
  • Jordan - Amman
  • June 1996 to November 1997
waiter at forum hotel
  • Jordan - Aqaba
  • March 1994 to May 1996

Education

Diploma, food and beverage Service Management
  • at Hotel & Catering College
  • September 1993
Diploma, Food and Beverage services
  • at Hotel and catering institue nicosia Cyprus
  • September 1993

Specialties & Skills

Catering
Restaurants Management
Hygiene
Preparation
Operation
ms word
1. Operations management 2. People management 3. Customer care skill
1. Impeccable communication skills, good diplomacy skills and enjoyment. 2. Ability to lead, assess
problem solving
accounting
restaurant marketing
restaurants management
planning
people management
staff training
marketing
operation
labor management
operations management
Quality Auditing
Quality Analysis
Quality Assurance

Languages

English
Expert
Arabic
Native Speaker