Sales & Marketing Manager
London College UKA
مجموع سنوات الخبرة :18 years, 10 أشهر
* Developing sales strategies for the team to use and reach our goals.
* Developing brand awareness and online reputation.
* Implementing a calendar to manage content
and plan specific, timely marketing campaigns.
* Communicating clear instructions to team members.
* Monitoring team members participation to ensure the
training they are being provided is being put into use, and also to see if any additional training is needed.
* Build and execute social media strategies.
* Create and design all social media posts.
• Initiated, scheduled, organized and managed both offline & digital campaigns
for different clients.
• Performed cost/profit analysis on monthly basis.
• Conducted annual analysis of both individual and cluster client consumption and feasibility of each media channel and profitability of each supplier and
client.
• Tailored media plans both offline and online according to client's targeted
audience and budget both locally and regionally.
• Forced constant negotiations with various suppliers for premium deals and best exposure for our clients.
• Settled client complaints in a timely and efficient manner.
• Reconciled each client's expenses in their monthly invoice.
• Marina Fm: Managed the operations and disputes as the exclusive media buyer for this channel in Kuwait.
• Trained new staff to handle Marina FM operations
-Achieved my sales target in my second month of employment in the Decorative Dept.
- Managed the retail channels.
- Promoted to the position of showrooms supervisor.
- Assisted in designing and building up both Hempel Hawalli and Fahaheel showrooms.
- Trained 4 new staff members (front desk salesclerks)
- Listened to and resolved clients problems in a timely and efficient manner.
- Met potential clients, assisted in assessment of place and space.
- Undertook a single but different role in each project.
- Coordinated in the quotation preparation stage and presentation.
- Assisted in implementation of all stages of each project.
- Maintained relations with clients for their future events and projects.
- Deeply involved in the Designing process (interior design and Graphic design)
the course covered various aspects of management including Operations, Administration, Economics & Personnel with the final specialization in Marketing