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Iyad Sabbarini PMP, General Manager

Iyad Sabbarini PMP

General Manager·Marasi Food and Beverage — LLC

Jordan

Master's degree, MBA

Work experience

Total years of experience: 26 years, 2 months

General Manager

July 2025 - December 2025

Marasi Food and Beverage — LLC

Amman, Jordan

July 2025 - December 2025

successfully managed the overall operations at Marasi Food & Beverage Services LLC, focusing on strategic growth and team leadership.

+ Developed and monitored pre-opening budgets, ensuring meeting financial targets while optimizing resou
« Fostered strong relationships with clients and supplies to enhance service delivery and brand loyalty.
+ Pre-opening management of Al Beinti Franchised Restaurant in Jordan
+ Oversaw menu planningand development
+ Ensuring compliance with health, safety, and hygiene regulations across all food service operations.
+ Supervised and trained management teams to ensure high standards of customer service, food quality and staff performance.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Country Manager

June 2024 - June 2025

Bidfood MiddleEast

Amman, Jordan

June 2024 - June 2025

Driving growth, operational excellence, and exceptional customer experiences in the food service industry. As Country Manager at Bidfood, I oversee all aspects of business strategy, operations, and team leadership, ensuring sustainable growth and value creation for our customers, partners, and stakeholders.

With a passion for innovation and collaboration, I focus on delivering top-tier solutions that meet the evolving demands of the food service market. My role includes:

Leading high-performing teams to achieve ambitious targets.
Strengthening customer relationships to deliver tailored services.
Driving strategic initiatives to optimize supply chain operations.
Championing a culture of excellence, accountability, and innovation.
At Bidfood, we believe in the power of partnerships and strive to be the most trusted and reliable food service distributor.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

General Manager

August 2009 - August 2023

Nestlé Nespresso - Qatar

Doha, Qatar

August 2009 - August 2023

A consummate leader with an illustrious 20-year tenure as a General Manager. Originating from a vibrant mixed cultural background, my expertise and encounters have paved the way for sound achievements in the food and beverage industry. Orchestrating remarkable feats of profitability, I have consistently propelled my ventures into the realm of 8-digit USD $ profits. With sound leadership that strikes the right balance between achieving results and promoting teams’ spirits and exceptional negotiation skills, as a visionary executive, I believe I have earned a reputation for inspiring teams and driving success.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

General Manager

August 2009 - August 2023

Nespresso Exclusive Distributor

Doha, Qatar

August 2009 - August 2023

«Supervise the day-to-day operationsof the Nespresso Exclusive Distributor, ensuring smooth coordination
among departments and
upholding excellent customer service standards.
«Develop and execute strategic business plans, emphasizing market analysis, product positioning. and pricing strategies (0 enhance
sales and profitability.
«Negotiate contracts and agreements to strengthen relationships with key stakeholders, supplier, retailers,
and partners, and boost the
organizations market presence and revenue,
Guide and mentor a diverse team of employees as a Deputy Country Manager, offering direction, performance feedback, and
professional growth opportunities to maximize individual and team productiviy.
« Ulize financial data and market insights to make informed decisions, implement cost-effective niiatives, oversee inventory
management, and direct marketing campaigns to achieve sustainable growth and meet business objectives.

Company industry:
FMCG
Job role:
Management

Country Director

March 2004 - August 2009

Costa Coffee - Americana Group

Amman, Jordan

March 2004 - August 2009

Reported to Americana General Manager and Costa Coffee International Hub Director in Dubai, UAE. Managed a total manpower of 120 for the seven outlets. The selected food menu generated a double-digit percentage of food sales.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Multi Restaurants Manager

August 2002 - March 2004

Le Royal Hotel

Amman, Jordan

August 2002 - March 2004

- Managing Day to Day Operations
- Ensure Guest Satisfaction
- Ordering required goods for the Restaurants
- Responsible for P&L Results
- Organizing Shifts Rotation with Assistant Managers
- Ensure Quality is delivered in Timely Manner.
- Training and Coaching the Team members.
- Recruiting the staff to work in the restaurants.

Company industry:
Hospitality & Accomodation
Job role:
Management

Outlets Manager

August 2002 - March 2004

Food & Beverage «Le Royal Hotel

Amman, Jordan

August 2002 - March 2004

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Banqueting Assistant Manager

August 1999 - August 2002

Crowne Plaza Hotel

Amman, Jordan

August 1999 - August 2002

- In charge for Organizing Events ( Weddings, Meetings, Forums)
- Organizing Shifts rotation
- Finalizing deals and agreements with potential customers.
- Responsible of P&L results of the Banqueting Department.
- Responsible for the day to day operations

Company industry:
Hospitality & Accomodation
Job role:
Management

Assistant Manager

February 1999 - August 2002

Banqueting, Conventions, and Catering- Crowne Plaza Hotel

Amman, Jordan

February 1999 - August 2002

«Supervise and coordinate banqueting, conventions, and catering operations at Crowne Plaza Hotel, ensuring flawless event and.
function execution.
«Handle client interactions and inquiries, addressing their specific even needs with meticulous attention to detail and professionalism.
Manage staffing requirements, encompassing hiring, raining, and scheduling, to maintain a proficient and skilled team.
«Enforce sringent service standards, guaranteeing guest satisfaction and compliance with the hotels policies and procedures.
«Collaborate with various departments to optimize resources, streamline processes, and enhance the overall est experience
in banqueting, conventions, and catering events under the purview of the Deputy Country Manager rok.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

Education

Liverpool John Moores University

November 2024

November 2024

Master's degree, MBA

United Kingdom

Philadelphia University

January 2003

January 2003

Bachelor's degree, Hotel and Tourisim Management

United States

GPA (percentage): 83.1%

GPA (percentage): 83.1%

83.1% First Among 150 Students graduated in the same year.

Skills

General Business Management
Expert
General Business Management
Expert
Negotiating Contracts
Expert
Negotiating Contracts
Expert
Restaurants Management
Expert
Restaurants Management
Expert
B2B services
Expert
B2B services
Expert
General Management with P& L control
Expert
General Management with P& L control
Expert
Excellent Negotiator
Expert
Excellent Negotiator
Expert
Exposure to the Western Culture with intensive Middle East and GCC Experience
Expert
Exposure to the Western Culture with intensive Middle East and GCC Experience
Expert
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Business Development
Expert
Business Development
Expert
Negotiation
Expert
Negotiation
Expert
Customer Service
Expert
Customer Service
Expert
Accounting
Expert
Accounting
Expert
Procurement
Expert
Procurement
Expert
Training
Expert
Training
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Project Management
Expert
Project Management
Expert
Employee Relations
Expert
Employee Relations
Expert
Recruitment
Expert
Recruitment
Expert
Payroll
Expert
Payroll
Expert
Human Resources
Expert
Human Resources
Expert
HR Management
Expert
HR Management
Expert
General Business Management
Expert
General Business Management
Expert
Negotiating Contracts
Expert
Negotiating Contracts
Expert
Restaurants Management
Expert
Restaurants Management
Expert
B2B services
Expert
B2B services
Expert
General Management with P& L control
Expert
General Management with P& L control
Expert

Languages

English

Expert

French

Expert

Arabic

Expert

Training and Certifications

Certifications
Project Management Proffessional (PMP)
Jun 2024
Certificate of Training and Development
Le Royal Hotel
Feb 2003 - Feb 2003
Certificate of Training and Development
Le Royal Hotel
Feb 2003 - Feb 2003
Certificate of Attendance
Americana Group
Jan 2007 - Jan 2007
Nespresso Service Excellence Training
Nespresso
Mar 2011 - Mar 2011
Ambassador Degree
Nespresso
Nov 2009 - Nov 2009
Barista Maestro
Costa Coffee
Jun 2007 - Jun 2007

Hobbies and interests

Motorbike Riding

Assistant Director to Harley Owners Group Qatar Chapter Committee. Organizing rides locally and Internationally,with the goal of serving the community.