Iza Camille Eborde

Outcomes:
Automated the relocation and on-boarding report through SharePoint to generate live data feed across the organisation; and

Partnered with the IT team to ensure proper translation of business requirements into SharePoint application changes, related to relocation and onboarding.

Roles and responsibilities:

Provided forward-thinking HR consultation on operational and process issues impacting the relocation, and take forward suggested proposals for review and implementation concerning:
• Work permit and immigration-related processes;
• Personal effects shipping process and transactions;
• Accommodation; and
• Ground transportation assistance.

Led and administered the on-boarding of new hires and effective integration into the business;

Ensure that employees, consultants, locums, and their family members were assisted with the emotional and physical aspects of relocation.

Outcomes:

HR Business Partner and Employee Relationship
▪ Partnered with business leaders to resolve issues that impacts the operations and take forward suggested proposals for review and implementation;
▪ Advised both employees and management regarding employee relations policies, procedures, and documentation; researches, identifies, and analyses specific employee relations concerns and makes appropriate recommendations to client management;
▪ Streamlined the HR budget with the stress on requirements for remuneration analysis, training, and resource optimisation.
▪ Administered employee engagement survey;
▪ Provided advise and resolution on current and emerging administrative and organisational issues, which may affect the service delivery and ability of the respective business unit

HR Operations
▪ Partnered with business leaders to resolve issues that impacts the operations and take forward suggested proposals for review and implementation;
▪ Managed employee life cycle actions including contracts, promotion or pay changes, disciplinary and exits;
▪ Drafted and implemented changes on policies and procedures on various HR processes;
▪ Ensured timely submission of data to financeto process employee payroll;
▪ Handled position evaluation, organisation reshuffle - and likely movements, and promotions across all branches;
▪ Supported the Director of HR in reviewing salaries, and the preparation of compensation for the organisation;
▪ Carried out side-projects for the organisation including:
✓ Setting up the corporate services department from scratch;
✓ Automated online forms, manuals, and workflow; and
✓ Revision of policy and procedures.
✓ Reassessed the organisation’s group health insurance cost and decreased it by 11.29%.
▪ Administered leave and overtime reports of employees across the organisation;
▪ Mitigated organisational risk by ensuring compliance with Qatar labour laws.

Resourcing, Talent Planning, and Onboarding
▪ Interviewed and mobilised 250+ temporary personnel in one month for the United Nations Climate Change event in Doha, Qatar;
▪ Met with Line Managers and Department Heads weekly to discuss recruitment needs and review the status of offered candidates;
▪ Conducted interviews to identify qualified candidates, and partnered with managers throughout the employment course;
▪ Acted as the main point of contact for new hires - ensuring all needed credentials are turned-in, before mobilisation.
▪ Sent and kept Employment offers and contracts to successful applicants;
▪ Arranged visas for new personnel; coordination and arrangement of travel needs both local and international;
▪ Responded to queries from applicants or candidates;
▪ Lodged employee information on the HRIS and Sniper Hire; changed information as needed;
▪ Liaised with relocation companies to set up transfer of household goods shipping of mobilising and repatriating employees. This includes: move support, billing, and immigration processing;
▪ Carried out brief induction to new joiners across all levels within the organisation;
▪ Arranged and coordinated recruitment campaigns local and overseas.

Performance Management
▪ Led the objective setting, mid-year reviews & annual appraisal;
▪ Arranged bi-monthly gatherings such as town hall meetings;
▪ Identified and reviewed employee job description or work plan, to align with the organisation's goals and objectives;
▪ Implemented SMART objectives;
▪ Developed performance assessment form.

▪ New-hire application and transfer process - administered, advised and coordinated the transfer and joining of employees between Middle East programs in Kuwait, Afghanistan, Qatar, and Kosovo; arranging visas for new personnel, as well as air ticket, hotel bookings, accommodation rentals, etc.;

▪ New employee orientation - organised and conducted weekly orientation about country residency process; employee benefits; payroll enrolment; and completion of HR paperwork;

▪ Record maintenance - kept confidential files relating to performance appraisal information; grievance; or corrective actions; utilized the AS400 for any personnel transactions including but not limited to hire, rehire, transfer, salary change, promotion and status change;

▪ Administered exit interviews;

▪ Prepared various HR reports and documents using Visio, Word, Power Point, and Excel;

▪ Vendor Liaison;

▪ Conducted periodic reviews of employee files, AS400 roster and manning roster for accuracy and concurrence of information and in support for DCAA, Sarbanes Oxley Audit;

▪ Interfaced with HR Managers and HR Assistants in audit and other compliance related process as required by regulatory bodies;

▪ Took meeting minutes on weekly Senior Managers’ meeting;

▪ Tracked and maintained the completion of all mandatory training of Middle East office employees;