Head of IT planning & Office Management (Coorpate Level manager) " Acting"
Abu Dhabi Islamic Bank
Total des années d'expérience :15 years, 4 Mois
Head of IT Planning & Management office lead identifies and maintains current information about the capabilities and skills of IT staff.
This individual develops and maintains an organizational set of role and responsibility definitions to help in initiative planning. This role:
• Develops and maintains resource plans
• Assigns resources to initiatives, projects and programs
• Tracks resource assignments
• Resolves competition for resources
Responsible for the development and implementation of an overall IT sourcing strategy in a multi sourced IT environment.
This role focuses on the sourcing at an enterprise level and is responsible for creating the governance mechanism that is necessary to continuously coordinate and integrate the teams of vendor relationship management, contract management and Administration, IT project and asset management.
Acts as the strategic liaison between Training Department and IT.
IT organization in the areas of workforce planning, training and career development, organization design, performance management, compensation, recognition and change management.
Works with CTO and IT leadership team to develop a people strategy that supports the goals of the IT organization.
Develops action plans and strategies to address particular IT workforce needs.
Promotes innovation and continuous improvement in the IT organization. Works with the IT leadership team to drive broad cultural change and position the organization for long-term success by helping to build a high performing IT workforce.
Assists the IT organization in defining and implementing its business plan and goals to support the strategy and goals of the organization. Responsible for working with IT functional/ departmental executives and business leaders to create the overall business plan for IT.
Promotes innovation and continuous improvement in the IT organization.
Works with the IT leadership team to drive broad cultural change and position the organization for long-term success by helping to build a high performing IT workforce.
Analyzes and presents information to the IT leadership team that enables good decision making and encourages the focus around key people issues. Ensures IT human capital management practices and programs align with and are in compliance with corporate HR policies and standards. This position may have a joint reporting function into human resources and senior IT leadership (the CTO). This is a multifaceted position requiring a broad combination of skills spanning human resources, general management capabilities, and a solid understanding of IT functions, roles and responsibilities.
Assists the IT organization in defining and implementing its business plan and goals to support the strategy and goals of the organization. Responsible for working with IT functional/ departmental executives and business leaders to create the overall business plan for IT.
Ensures overall alignment of the IT strategy to the business strategy. Responsible for ensuring integration of all technology work performed across all business units with IT.
Responsible for educating IT Staff on the IT strategy.
Key Accountabilities of the role:
Strategic IT Planning
IT Performance Management
IT Process Management
IT HR Management
IT VMCP Management
Building Relationships
Team Leadership
Coordination and completion of projects within the information technology department. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summaries progress of project. Builds and maintains working relationships with team members, vendors, and other departments involved in the projects.
Coordinates all IT projects and ensures company resources are utilized appropriately. Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. Identifies and analyses systems requirements and defines project scope, requirements, and deliverables. Coordinates project activities and ensures all project phases are documented appropriately.
Project I work in :
-CRM Upgrade
-Ariba procurement management
-Video Conference
-Microsoft upgrade
-Data Center Migration
IT project management is part IT PMO, part technology operations and part general management. IT project managers plan, organise, and integrate cross-functional information technology projects that are significant in scope and impact.
They coordinate the work of other IT professionals and administrative staff to produce a new piece or system of software. The core elements of the job are about organising people and time resources, and seeing the project through from inception to completion. Project managers have ultimate responsibility for meeting the business’s or client’s needs.
Work activities
-Developing project plans, goals, and budgets; identifying resources needed
-Developing schedules and methods for measuring results
Guiding and performing strategic analysis for the project
-Organising and managing all phases of the project to ensure on-time completion
-Assembling and coordinating project team members; assigning individual responsibilities
-Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products
-Planning and overseeing the preparation and dissemination of project communications.
Key Responsibilities:
Responsible of Satellite network & provide the configuration for the custmore
• Planning and provisioning of new circuits and services
• Implementation of system configuration changes
• Monitoring and reporting Quality of Service (QoS)
• Responding appropriately to hardware and software fault reports
• Maintaining system availability to Service Level Agreements (SLAs)
Key Responsibilities:
• Extending technical support to users to ensure smooth operation of communication networks and provide maximum performance and availability for users.
• Spearheading the configuration and administration of server and formulating regular reports to the upper management pertaining to operating condition of the installed servers.
• Performing continuous tuning of database issues to enhance efficiency of applications, as well as implementing and enforcing security of all databases.
• Installing, configuring and upgrading bank ATMs, as well as administering security and access control policies to maintain integrity.
• Configuring and managing system resources including CISCO IP Phone to maintain operating efficiency.
• Monitoring the organization website, investigating new technologies and advising the management regarding necessary enhancements.
• Keeping abreast of latest technological advancements, monitoring software use licenses, and providing secure access to remote system users.
• Analyzing business processes, functions and procedures to determining most effective systems solutions that best meet client needs.
Key Responsibilities:
• Performed traffic and crowd control, monitored restricted areas, responded to incidents of irate individuals and conducted perimeter patrol tests.
• Handled foot and vehicle patrols of airport and surrounding areas to identify and deter illegal activity, issued parking tickets and traffic violations, and conducted building checks.
• Reported accidents/incidents involving dangerous goods, harmful substances and pollutants.
• Responded to aircraft alerts, emergencies and crashes, and provided rescue/emergency medical services to victims.
• Completed administrative details including answering telephone, assisting the public and performing related duties as needed or assigned.
• Used a variety of software packages, such as MS Word, Outlook, PowerPoint, Excel, Access, etc to produce correspondence and documents.
• Maintained records, presentations, spreadsheets and databases, reported on incidents and follow-up investigations.
• Utilized content management systems to maintain and update websites and internal databases.
