SALES COORDINATOR
ITQAN Alkhaleej Computers L.L.C.
مجموع سنوات الخبرة :15 years, 2 أشهر
Assisting sales team by managing schedules and distribution of any sales documentations.
Preparing commercial proposal, costing sheet and project financials.
Handling responses related to RFI, RFP, RFQ and online registrations.
Coordinating and sending proposals to the customer when account manager is not available.
Communicate with the sales team and responding issues and complaints to the customer.
Keeping and handling contracts and orders for sign off.
Processing all orders with accuracy and timeliness thru Oracle system.
Following up delivery note sign off to ensure complete material delivery.
Assisting customer invoice to make sure the payment release on time.
Preparing and making sure the tender bond guarantees release on time.
Effectively use internal systems (e.g CRM) to ensure customer information is kept up to date and systems are aligned.
Producing reports on progress within the sales department.
Attending events and submitting hardcopies of proposal to the customer when needed.
Performing and liaise with other departments particularly HR, Service Desk, Finance and Marketing for any administrative job.
Controlling Dubai branch expenses and handling petty cash.
Analyze and understand applicant’s financial status to determine the feasibility of granting loan.
Meeting with the applicants to gather information, explain the different loans, credit options and make sure to complete the application with accordance to loan.
Market bank products to individuals and firms, promoting bank services that may meet customers' needs and to achieve monthly sales target.
Attending events to help in promoting the different kinds of credit cards.
Strategic sourcing - Identifying and develop cost savings opportunities in every small/large projects.
Expert user of Ariba system tool for creating and releasing RFI, RFQ & online bidding projects.
Achieves KPIs to drive projects execution, update vendor’s SLA and manage stakeholder’s requirements.
Responsible for escrow agreements and annual maintenance contract renewal for all IT software and hardware applications.
Record and monitor procurement contract volumes, values and renewal dates.
Responsible to secure access control to all areas connected to the system.
To maintain access control measures and programming access privileges for authorized persons as management’s requirements.
To monitor, configure and troubleshoot discrepancies encountered in the system and liable for developing, updating & maintaining schedules.
To enter and print staff ID in Arabic and English & ensure all staffs are issued a valid access / ID card.
Acknowledged guest/customer’s presence by greeting them in a friendly manner.
Knowledgeable to all departments, staff and guiding customer to the right person.
Responds promptly to customer inquiries, handle and solve the issue effectively.
Performing administrative task and act as a reliever to our department and coordinating to the admin securities for any relevant task as instructed.
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