Jacob Mascarenhas, Operations for Automotive & Information Technology.

Jacob Mascarenhas

Operations for Automotive & Information Technology.

Electra Centre

Location
India
Education
Diploma, Sales Training
Experience
22 years, 2 Months

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Work Experience

Total years of experience :22 years, 2 Months

Operations for Automotive & Information Technology. at Electra Centre
  • India
  • My current job since January 2014

Handling electrical Systems for setup of Car systems, performance units, consultations for hi end cars.

IT Systems setup like WIFI zones for Domestic and Commercial establishments. .

Operations & Store Manager at Keystone India
  • India
  • August 2013 to December 2013

Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees.Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Ensures availability of merchandise and services by approving contracts; maintaining inventories. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Contributes to team effort by accomplising related results as needed.

Operations and Safety Manager at CMM Logistics Pvt Ltd
  • India
  • September 2012 to August 2013

Handled Operations and Safety duties for the entire Division of CMM, ranging from Fire systems, electrical and Machinery systems. Currently setting up additional projects for E-commerce with Logistics and Supply chain.

Factory Operations Manager at CMM Logistics Pvt Ltd
  • India
  • July 2007 to August 2012

Managing a team of approximately 80 employees in a busy work environment. Incumbent member of the Planning and Warehouse functions at the Plant, Accountable for Materials Planning, Coordinated & Accountable for dispensing of materials as per the Batch Manufacturing Records. Coordinate with Quality Unit for releases of materials and Finish goods. Accountable for dispatches of Goods to the various depots as per the allocation Accountable for day today functioning of Warehouse Department. Accountable for managing daily operation of Warehouses.
Negotiating contracts, ensuring that they balance value and risk. Establish and implement departmental policies, goals, objectives, and procedures. Creating, managing and analysing performance data and other information ensuring that capacity and capability are continually planned Encouraging, identifying and developing best practice strategy. Ensuring compliance to all Environmental Health & Safety goals & objectives Producing Operations manuals which define how the business is to be run. Working closely with the Financial Manager, Quality Manager, Facilities Manager, IT Manager, Security Surveillance, Online Website Business & HR department

High Performance Automobile Electrician & Consultant (Part Time). at Performance Stroke
  • India
  • August 2009 to August 2010

Used work part time after work hours at night to modify vehicles with music systems, high performance meters, filters and do consultation for vehicle interior and exterior enhancement.

Operations / IT/ Project Manager at CMM Logistics Pvt Ltd
  • India
  • August 2007 to March 2010

Started and set up the Nestle employee sale counter for Nestle products for the Nestle factory at usgaon Ponda goa India where in i handled the operations for sale counter the goodwill for the employees and maintained a good reputation with all the employees of the company.

Looked after the complete IT infrastructure of the Company. Maintenance of Desktops to laptops, their up grades and networking solutions. Apart from the above also handled the various operations of different clients like Procter and Gamble, Andrew telecomm, Pentair & Nestle.

Distribution Logistics Executive at CMM Logistics Pvt Ltd
  • India
  • July 2007 to January 2008

Handled warehouse operations for entire Goa Distribution to all retailers, Procter & Gamble Products. Looked after the transportation, employees, materials etc

Executive Customer Care at CMM Logistics Pvt Ltd
  • India
  • November 2006 to July 2007

Worked as an executive customer service. Handled warehousing for Pentair and the good storage of the products. Looked after shipping of various Pentair products throughout India as per scheduled orders and delivery as per deadlines. Completed tasks as per given dates.

Warehouse Manager at CMM Logistics Pvt Ltd
  • India
  • December 2004 to November 2006

Under the Banner of CMM Logistics Pvt Limited i undertook operations for 2 major clients Namely Proctor & Gamble, & Commscope earlier know as Andrew telecom.

Procter & Gamble: Worked as a warehouse manager for Procter & Gamble, handled the operations of the warehouse to oversee the safe receipt, storage, retrieval and timely dispatch of various materials used for production. Ensured workplace health & safety requirements are met and took responsibility for the security of the building and stock. Planned the arrangement of goods within the warehouse and organize special requirements for certain stock, such as fragile products thereby following FIFO and LIFO. Managing swift of unloading and loading of 40"ft containers with the help of forklift for which I had received training upon. Lastly dealt with personnel issues such as the recruitment, training & discipline of staff.

Commscope:Responsible for the full operations of Andrew telecom warehouse. Handle receipts of materials both raw as well as finished goods from outside India. Also handled the inventory checkups during physical inventory checks ups by the company.

Accounts Executive at CMM Logistics Pvt Ltd
  • India
  • October 2004 to November 2004

Joined as a accounts clerk and studied material handling and dispatching of goods all over the state of Goa India

Product Sourcing and Accounts Executive at Crompton Greaves
  • India
  • May 2003 to September 2004

Work was based on SAP systems which were used by Crompton Greaves. manufacturer for ceiling fans. Looked after product sourcing for various locations of India, and furthermore also handled payments of vendors.

Marketing & Service Manager at Airtel Communications
  • India
  • August 2002 to April 2003

Handled Sales of various Service provider Schemes for postpaid and prepaid customers. Also carried out services & repairs of cellphones.

Cyber Café Manager at Fun World .com
  • India
  • April 2002 to July 2002

Looked after the maintenance & upgradation of the computers. Prepare letters, applications, agreements, presentations & various documentations.

Education

Diploma, Sales Training
  • at Apple India
  • September 2013
Bachelor's degree, BCom
  • at G.V.M's College of Commerce & Economics
  • April 2002
Diploma, Electronics and Electricals
  • at St. Francis Xavier Electronic Academy Affliated to I.T.E.S Mumbai
  • April 1997

Specialties & Skills

Financial Control
Quality Assurance
Staff Training
Customer Satisfaction
Performance Management
CONTRACTS
ENVIRONMENTAL HEALTH
INFORMATION SECURITY
LOGISTICS
MARKETING
OPERATIONS
OPERATIONS MANAGER
OPERATIONS MANUALS
QUALITY ASSURANCE
Computers

Languages

English
Expert
Hindi
Expert

Training and Certifications

Company Training (Certificate)
Date Attended:
August 2011
Valid Until:
August 2011
Pentair Water India online Course (Certificate)
Date Attended:
May 2007
Valid Until:
May 2007
Company Training (Certificate)
Date Attended:
August 2011
Valid Until:
August 2011
Company Training (Certificate)
Date Attended:
November 2004
Valid Until:
December 2004