Digital Transformation Project Manager
CMA CGM
Total years of experience :14 years, 1 Months
● Define and refine Mysay's product vision and roadmap.
● Conceptualize ideas (eg. TV & Radio segments, Competitions) for the purpose of raising
awareness on the brand.
● Work closely with clients, sales, and content teams to identify product’s enhancements
and opportunities for new revenue streams.
● Regularly monitor the competitors’ offerings to stay ahead of the competition.
● Create project plans for roadmap items in collaboration with the engineering, design, and
UX teams.
● Community Management: listen to the product's audience through various channels
(Facebook, Whatsapp, and Emails) and address their needs and concerns accordingly.
- Use agile methodologies to manage websites (media & e-commerce) and ERP Integrations from conception through design and development till delivery.
- Create and execute project plans (timelines and deliverables)
- Manage client reviews for the following deliverables: Personas, Content Inventory, Wireframes,
Designs, Content Strategy, Sprint Demos, and their corresponding approvals.
- Act as the main point of contact between the different stakeholders of the project (Client, Agency Team, External Agencies).
- Manage the billing for each project/account and update the payment sheet periodically.
- Contribute in the pre-sales /business development phase by writing proposals & questionnaires
- Lead internal and client meetings and document minutes of meeting.
- Assist in testing efforts and ensure that projects are delivered according to high quality
standards.
- Identify and remove obstacles that block the team’s ability to meet project objectives.
- Identify risks and find ways to resolve them.
- Provide end-to-end project management for the following: Mobile Applications, On-ground
Activations, Online Games, Micro-sites, and Banners.
- Actively participate in researching & brainstorming ideas for campaigns & activations.
- Design Wireframes & create site-maps.
- Create and execute project plans.
- Collect feedback from the clients on the deliverables and debrief the team accordingly.
- Follow up on the project's schedule with the team and inform clients about the current status
- Make sure projects are delivered according to budget, on schedule, and within the defined
scope.
- In case of outsourcing: Request quotations for digital projects and check the technical feasibility
of the proposed solution.
Clients: Zain KSA, touch, and PointBurst
- Meet with clients and gather their digital requirements
- Design wireframes
- Write product requirements documents (PRDs) & functional specification documents (FSDs)
- Conceptualize websites, mobile apps, and Intranets
- Discuss with the client priorities for new features and prepare product roadmap
- Follow up on progress with the team (QA, developers, and designers) and escalate issues/risks to the client when necessary
- Scrum Master: Initiate planning sessions at the beginning of each sprint, give a brief for user stories, and prepare demo at the end of the sprint
- Attend internal UX meetings and discuss latest trends in web & mobile
- Fixed bugs and developed new features for a software called “ProLaw” which automates and manages the business of law.
Client: Tangoe
- Developed within a team, a Mobile Device Management web application which delivers an integrated device provisioning and monitoring system for devices owned by the enterprise.
- Agile software development methodology: planning/estimating user stories, and participation in Scrums
Training courses in Web Development
Quality Assurance: Writing and executing test cases
Project: Remote Printing in ASP.NET