Jad Fouani, Customer Support

Jad Fouani

Customer Support

Eventat.com

Location
Kuwait - Hawali
Education
Bachelor's degree, Interior Architect
Experience
5 years, 8 Months

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Work Experience

Total years of experience :5 years, 8 Months

Customer Support at Eventat.com
  • Kuwait - Al Kuwait
  • My current job since October 2023

Respond promptly and professionally to customer inquiries via phone, email, and Face to Face.Provide accurate information about products, services, and company policies to customers.Assist customers in resolving product or service-related issues by troubleshooting, investigating, and providing appropriate solutions.Maintain a high level of knowledge about our products, services, and promotions to effectively address customer queries.
Skills: Customer Service
• Customer Support
• Customer Experience
• Customer Satisfaction
• Customer Engagement

interior designer engineer at Mega-Touch
  • Kuwait - Al Kuwait
  • March 2018 to February 2023

Interior Design at Mega-Touch, Kuwait
Successfully completed numerous high-profile residential and commercial interior design projects, consistently exceeding client expectations.Developed innovative and creative design concepts thatresulted in increased client satisfaction and repeat business.Demonstrated expertise in space planning, furniture selection, color schemes, and material coordination to create aesthetically pleasing and functional interiors.Collaborated with architects, contractors, and vendors toensure seamless execution of design plans within budget and timeline constraints.
Skills: Architects • 3D Modeling • Sales • 3D • Autodesk 3ds Max • 3D Rendering • 3D Visualization • AutoCAD • Project Management

interior design at yousifi enterprises solutions
  • Kuwait - Al Kuwait
  • March 2021 to January 2023

Interior Designer at Al Yousifi Enterprise Solution, Kuwait
In-charge of managing and mentoring junior lighting or interior designers.providing guidance and feedback to help the juniors develop their skills.Managing lighting projects from start to finish, which includes lighting distribution with ceiling decor, 2D & 3D creating, project schedules.managing budgets, and ensuring timely completion of lighting installations within the allocated budget, falls on the person in charge.
Skills: Architects • 3D Modeling • Sales • 3DRendering • 3D Visualization • Lighting • AutoCAD • Architectural Lighting • Landscape Lighting • Graphic Design • Interior Lighting • Marketing • Project Management

Education

Bachelor's degree, Interior Architect
  • at Eroupean Global University
  • December 2019

Specialties & Skills

Marketing
Customer Service Management
Event Management
Interior Design
Adobe Photoshop
AutoCAD
Customer service
Communication
Event Management
Marketing
Microsoft Office

Languages

Arabic
Native Speaker
English
Native Speaker