Business Lead, OneIHS Transformation Program
IHS
Total years of experience :21 years, 10 Months
OneIHS global template is major transformation of IHS’s internal operations. It comprises an integrated and optimized set of business processes and associated systems build covering the automation, standardization and streamlining of the major operational areas of IHS, comprising four High Level Designs (HLDs): Record to Insight (R2I), Source to Pay (S2P), Enterprise Asset Management (EAM) and Order to Cash (O2C) ++ others later.
The objective is to Introduce an integrated way of working across IHS Business Operations, via common processes, common systems and standard data models.
• Responsible and accountable for successfully leading all business related elements associated with the design, build and testing of the agreed Level 3 processes within EAM scope.
• Ultimate responsibility for To-Be Process designs, and obtaining approval and sign-off from their respective Global Process owner
• Identifying and actively involving experienced and knowledgeable business participants in the Process Design workshops
• Identifying, agreeing and baselining KPI metrics against which all of the To-Be processes will be measured
• Business Case development and Impact Assessment ownership. Providing leadership guidance, support and input to the Change Management team collating relevant “As is” metrics in support of establishing To-Be processes KPIs. Metrics will be:
o Tangible in terms of financial value, including quantification of benefits
o Intangible, for example, accountability, speed, accuracy, risk
• Organizational Design impacts, mitigations & action plans
Introduced the Asset management Standards and Leading the Asset management Standards and Leading the Asset Management Function
•Managing 19 personnel executing activities of project management, Asset Tagging and tracking, asset discrepancies resolution, business analysis, Data and information maintenance and management.
•Managed the auditing of 16000 telecom sites in Nigeria, to build and update the Enterprise Asset Register.
•Participate in designing and creating the tactical asset manager and managing it, TAM is a middleware that connect systems and control the flow of information from different processes and manage the data sharing
•Led the business analysis Driving the Improving of the tracking system and process for Movement of assets.
•Automating the receipting process in the warehouse to improve the registering of those assets into the inventory.
•Improving from 50% to 75% the accuracy of the Enterprise Asset Register (800k assets) and working to achieve 95% accuracy by end of 2021.
•Improving the tagging activity and define processes to ensure smooth activity at company and vendor warehouses.
Project 1: Relocation
• Managed the relocation of sites affected by accidents, risk of falling, tower loading failure, obligation of dismantling, access issues or security and community problems.
• Coordinated with Operations, Rollout, Commercial, Procurement Legal, Security departments on the tasks related to the relocation exercise.
• Managed the relocation of operators to other existing sites or new acquired sites or to Cell on Wheel, and dealt with active equipment relocation.
• Dealt with very short timelines and urgencies to make sure Operator Network is online the soonest possible.
• Dealt with the complexity of relocation especially the unplanned situations (accidents, access denied, …) where most of the time Multiple Operators (2 to 6 tenants) on the same site with a several technologies installed in a crowded area (high density and high network dependency)
• Created contracts with Local Active vendors and negotiated Terms, SLAs and Scope of Work.
• Following day to day exercise and step by step to ensure new network connection is assured and KPIs met, and downtimes are minimized.
• Ensured processes respected and documentation for each exercise and kept efficient tracking system.
Project 2: Decommissioning
• Managed the decommissioning of Passive Equipment (IHS asset) from sites related to Consolidation, Relocation, Force majeure, accidents….
• Managed the dismantling of Power and passive equipment to Warehouse and arranged the dismantling the tower, leveling the location and ensure LL Satisfaction.
Managed the activity of consolidation of sites Occupied by 9MOBILE or MTN to achieve the best of Capex Optimization and Management.
• Coordinated with Operations, Rollout, Commercial, Procurement Legal, Security departments on the tasks related to the consolidation activity.
• Directed the decommissioning of MTN and 9MOBILE Active equipment and managed the reinstallation.
• Arranged the decommissioning of power equipment and ensured delivery to warehouse or mapping to other sites.
• Arranged the dismantling of Tower and other Equipment and ensured closing of land lease and Landlord satisfaction.
• Followed up with vendor and operators and ensured Network connection was reestablished and Operator’s KPIs were met.
• Followed up and ensured Processes execution from Site RFI till operator acceptances.
• Ensured Project documentation was done in proper way and kept efficient tracking system.
• Renewed and created contracts with Active vendors (HUAWEI, NOKIA, ALCATEL, Ericsson, ZTE) and negotiated Terms, SLAs and Scope of Work.
• Executed monthly reconciliation with Finance on consolidated Sites and vendors invoices and POs, followed up on budget and ensured financial part of the agreement were respected.
Managed daily operations (financial, sales, technical and Marketing) and applied company policies, managed all operations to ensure client satisfaction and good delivery of Hardware and services, building and led a team of 20 regular employees, and about 75 irregulars.
• Directed the Marketing Department to target small and medium companies and managed the sales department to increase client portfolio from 150 clients first year to 350 clients later, in the field of banking and Finance, mining, Petroleum, industrial, Distribution, Education, NGO, and Government.
• Followed the purchasing, built strong relationships with the suppliers, planned payments with the financial department and succeeded in increasing the efficiency of purchasing.
• Won several contracts within Governmental sector, Supply of Hardware, building of solutions, and Networking Projects.
• Dealt with different Brands and succeeded to officially be Ressler and Partner for different elegant Brands ( HP, DELL, IBM, APC, Microsoft, Oracle, cisco, SAP, Xerox, canon, Konica Minolta, ..), selling multiple lines of products and services (Desktops, laptops, servers, storage, printers, photocopiers, UPS, switches and routers, consumables and accessories, PABX, OS and Security Software, racks and cabinets).
• Introduced new lines of business, Security access control, IP cameras and Fire Alarm and Parking Systems, Low Current Fiber and Microwave Networking, DATA Centre Design and Installation, GENSET and Industrial UPS.
• Organizing and Managing the Operations for 7 Projects (Procurement, Transfer to projects, Stock Management).
• Organizing Procurement department and been responsible of Local Purchase and Foreign import of materials based on BOQs
• Organizing Managing Stocks (Main Warehouse), and coordinating with Project’s warehouses
• Creating and Developing a Trading Department (sales and marketing) to sell GE Saving Energy Lights and LED, Electrical Materials including Breaker Control Panels ETC....
• Developing Logistics Department to Serve the growing Operations of contracting Activities
• Organizing and Developing a Human Resource Unit and creating several jobs positions and recruiting employees.
Managed the daily financial, sales, and logistics operations.
• Participated in the quarterly planning, execution and suggestion solutions and ideas to improve the results and increase the incomes.
• Participated in pre-sales, assisted the IT Department in building the IT solutions projects, worked on tenders and directly influenced the pricing.
• Managed sales, directly following a portfolio of client especially big accounts in Telecom, banking, logistics, minerals, and oil fields.
• Succeeded in increasing the number of clients by 20%, the turnover by 21%, the collection by 39 % and worked on dropping customers’ receivables to less than 30 days.
• Reorganized the HR department, created and applied new policy of salaries, created jobs, and increased the revenue of employees.
General Trading with Angola, Free Zone
• Managed the operations Department of an export-oriented business, dealing with different equipment, devices and general merchandise like Generators and Machinery, Power tools, Mobile Phones, Electronics, Home Appliances, Furniture, Cars and Motorcycles and many more items (about 40 brands like NOKIA, SHARP, SAMSUNG, DEFY, TOSHIBA, LG, SONY, BAJAJ, YAMAHA, ICON, SONY ERICSSON, HP, ACER, DELL).
• Assisted in the management of all aspects of operations for an investment of15 Million USD, 300 employees, 50K SQM of warehouses, 10K SQM of showrooms, and 20 trucks.
• Contributed to the increase of imported containers (from 1200 to 1500 per year) and to the increase of the turnover of the company about 30%.
• Contributed to the negotiation with Nokia to become the Legal Distributor of NOKIA mobile phone in Namibia and Angola.
• Assisted in optimizing, implementing, and managing warehouses and showrooms activities and POS efficiency by measuring and upgrading standards for all job functions and procedures.
• Developed, analyzed, and implemented control and inventory process and procedures, computerizing the delivery process and improved a random stock counting system.
CCTC-TOGO Branch
• Handling the sales and the marketing for commodities products (rice and sugar)
• Increased turnover CLOSE TO 25% and profitability by more than 40%, dropped
• customers’ receivables to less than 15 days
• Doubled client portfolio and established new rice product line.
• Introduced new product lines, vegetable oil, ethanol, and powder milk
• Opened new regional export destinations (Benin, Burkina Faso, Ghana)
• Assisted the group in opening of a branch in Niger
EMIB is an international management program with a very complete range of courses, including 18 modules in all the key areas of business (finance, marketing, operations, human resources, business and organizations, IT and management skills) which will help to focus and relaunch career to be able to work in international environments, always with a vision geared towards decision-making. This is an Executive Master in International Business (EMIB), a program which has been designed and developed by ESCP Europe.
Specialized Master, E-business, Partnership with the university of Ottawa (CA), ESCP-EAP Paris, FRANCE. Theses: “Between a creative destruction and the marginalization of an innovative technology, From the USSD to the I-Mode”. Master's Objective: to train and give participants tools to plan and implement strategic projects in multiple domains
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