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تم إلغاء حظر المستخدم بنجاح
Jade Hughes, Office Coordinator

Jade Hughes

Office Coordinator·Excello Law

الإمارات العربية المتحدة

دبلوم, Hairdressing

الخبرة العملية

مجموع سنوات الخبرة: 11 سنوات, 2 أشهر

Office Coordinator

ديسمبر 2021 - يوليو 2023

Excello Law

المملكة المتحدة

ديسمبر 2021 - يوليو 2023

Excello Law is one of the first truly agile law firms - delivering flexibility and control to the lawyers to work when, where and how they choose, and lowering overhead costs to develop better value legal services.
• Supported and managed a Team of 10+ Lawyers
• Responded to over 10 new client enquiries daily either by telephone or email and 90% became new clients of the business
• Served clients in a professional, positive way in person and over the phone and received positive feedback from the clients including distressed situations
• I was in charge of all office operations including stock levels of office/kitchen supplies, client meeting bookings, serving client refreshments, post/deliveries entering and leaving the office
• Learnt how to use various legal systems which enabled me to meet deadlines and carry out work effectively which helped the company to succeed and expand

مجال الشركة:
مكاتب المحاماة
الدور الوظيفي:
إدارية

Sales Administrator/Showroom Host

يونيو 2016 - نوفمبر 2021

Rybrook Land Rover Conwy

المملكة المتحدة

يونيو 2016 - نوفمبر 2021

Land Rover is a British luxury brand of predominantly four-wheel drive, off-road capable vehicles, owned by multinational car manufacturer Jaguar Land Rover.
• Received a promotion
• Increased sales for the company
• Consistently achieved and exceeded monthly sales targets by effectively engaging with customers, showcasing products, and addressing their needs
• Managed sales team
• Contributed to excellent customer service
• Demonstrated an in-depth understanding of the product line, enabling me to answer customer enquiries accurately leading to a 90% reduction in escalated issues
• Showroom layout optimization
• Learnt how to use various online systems for new and used vehicles which contributed to the growth in the company
• Given the responsibility to carry out the businesses daily banking

مجال الشركة:
النقل بالسيارات
الدور الوظيفي:
المبيعات

Hotel Receptionist

يوليو 2013 - يونيو 2016

The Kinmel and Kinspa

المملكة المتحدة

يوليو 2013 - يونيو 2016

The Kinmel & Kinspa is a 4 star hotel which offers splendid accommodation, fine dining and an award winning luxurious Spa complex.
• First point of contact for the business
• Handled and replied to 100+ phone calls and emails on a daily basis
• Processed guests check ins and outs while providing excellent customer service
• Handled and resolved 90% of customers complaints/issues
• Improved front-desk efficiencies while providing positive customer service
• Greeted, organized and supervised a French rugby team of 40+ members who were guests of the hotel for the Rugby World Cup
• Handled a large amount of cash on a daily basis in an error free and calm manner

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Sales Assistant

يونيو 2012 - يوليو 2013

Sally Salon Services

المملكة المتحدة

يونيو 2012 - يوليو 2013

Salon Services is a strictly trade only brand. Trading in over 100 stores across the UK and Ireland they offer professionals access to an incredible range of professional salon quality products, expert advice and Brands.
• Handled customer queries face-to-face and on the phone
• Helped customers make purchasing decisions by offering suggestions
• Took responsibility of the store and managed a small team whilst the store was facing management issues
• Worked well under pressure especially during the Christmas period when salons were at their busiest
• Followed company guidelines on retail and security procedures
• Handled large amounts of cash on a daily basis in a calm and organized manner
• Achieved monthly sale targets which increased sales between 2012-2013

مجال الشركة:
الخدمات الشخصية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Coleg Menai

يونيو 2012

يونيو 2012

دبلوم، Hairdressing

المملكة المتحدة

NVQ Level 2 Diploma

Ysgol Bryn Elian

أغسطس 2009

أغسطس 2009

الثانوية العامة أو ما يعادلها، GCSE

المملكة المتحدة

Skills

Interpersonal Skills
Expert
Interpersonal Skills
Expert
Time Management
Expert
Time Management
Expert
Teamwork
Expert
Teamwork
Expert
Multitasking
Expert
Multitasking
Expert
Organizational Skills
Expert
Organizational Skills
Expert
Time Management
Expert
Time Management
Expert
Professionalism
Expert
Professionalism
Expert
Communication
Expert
Communication
Expert
Team Work
Expert
Team Work
Expert
Organizational Skills
Expert
Organizational Skills
Expert
Multitasking
Expert
Multitasking
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert

اللغات

الانجليزية

اللغة الأم

الفرنسية

مبتدئ

الوِيلزية

مبتدئ

التدريب و الشهادات

الشهادات
Fire Marshal Training
May 2022 - May 2025
First Aid Training
May 2022 - May 2025
OCR Level 2 National First Award in ICT skills for business- Merit
Jun 2012