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Jafar alali, Waiter

Jafar alali

Waiter·Qasr Baalbek Restaurant

Lebanon

Bachelor's degree, law

Work experience

Total years of experience: 3 years, 9 months

Waiter

February 2025 - Present

Qasr Baalbek Restaurant

Zahle, Lebanon

February 2025 - Present

Greet and seat customers promptly, providing attentive and friendly service throughout their dining
experience.


Take and accurately relay customer orders to the kitchen, ensuring timely and correct delivery of food
and beverages.
Assist in setting up tables, ensuring cleanliness and proper presentation of dining areas before and after
service.
Handle customer inquiries and complaints professionally, striving to ensure guest satisfaction and a
positive dining environment.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Bar Server

May 2023 - September 2024

Lobby Bar

Homs, Syria

May 2023 - September 2024

glassware.
Handled customer orders and payments accurately while providing excellent customer service.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Other

Waiter

May 2022 - May 2023

Valley Star Restaurant

Homs, Syria

May 2022 - May 2023

Provided exceptional customer service by taking orders, serving food and beverages, and ensuring guest
satisfaction.



Managed multiple tables efficiently while maintaining attention to detail and accuracy in order delivery.
Collaborated with kitchen staff to ensure timely delivery of orders and resolve any customer concerns
promptly.
Received positive feedback from guests for exceptional service quality.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Homs University

August 2024

August 2024

Bachelor's degree, law

Syria

GPA (percentage): 82%

GPA (percentage): 82%

Skills

CONFIDENT COMMUNICATOR
Intermediate
CONFIDENT COMMUNICATOR
Intermediate
CONFLICT MANAGEMENT
Intermediate
CONFLICT MANAGEMENT
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
GREETING CUSTOMERS
Intermediate
GREETING CUSTOMERS
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate

Languages

Hebrew
Native Speaker
English
Intermediate

Hobbies

  • كرة القدم