Total Years of Experience: 15 Years, 9 Months
October 2012
To Present
Network & Technical Support Administrator
at YamamaCement Company
Location :
Saudi Arabia - Riyadh
Maintaining network, system and end user services.
Monitoring and analyzing the help desk issue and provide second level support.
Providing solution to enhance the performance of the network, systems and end user services.
Training the help desk staff on the new services.
Solving network, system and end user services issue.
Monitoring and analyzing the help desk issue and provide second level support.
Providing solution to enhance the performance of the network, systems and end user services.
Training the help desk staff on the new services.
Solving network, system and end user services issue.
June 2008
To September 2012
Technical - Pre-sales Engineer.
at naizak global engineering system
Location :
Saudi Arabia - Riyadh
Technical - Pre-sales Engineer.
Working with the sales team on proposals for business.
Ensuring that the product can deliver on the customer’s requirements.
Providing ongoing support for customers post implementation.
Presenting proposals to customers from the technical side.
Working with customers to understand and capture requirements.
Working with the sales team on proposals for business.
Ensuring that the product can deliver on the customer’s requirements.
Providing ongoing support for customers post implementation.
Presenting proposals to customers from the technical side.
Working with customers to understand and capture requirements.
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