Human Resource Manager
Self employed
Total years of experience :23 years, 9 Months
I have been working as a Freelance Recruiter since July 2023, handling recruitment for multiple companies and managing their manpower needs.
Skills: Talent acquisition, International Recruitment, Strategic HR Initiatives & Policies, Employee Counseling, Employee Relations, Process Automation, Talent Management, Performance Management, and HR Compliance.
Key Deliverables;
Strategic HR Initiatives:
• Collaborated with the Head of HR and senior management to implement strategic HR initiatives.
• Participated in HR projects and initiatives aimed at driving organizational growth and development.
• Provided input and recommendations on HR policies, procedures, and practices.
Talent Acquisition:
• Developed and implemented regional recruitment strategies to attract top talent.
• Collaborated with business leaders to understand staffing needs and create hiring plans.
• Oversaw the end-to-end recruitment process, including job postings, candidate screening, interviews, and offer negotiations.
• Ensured compliance with recruitment policies and procedures.
Employee Relations and Engagement:
• Maintained positive employee relations by addressing grievances, conflicts, and employee concerns.
• Implemented engagement initiatives to enhance employee morale and retention.
• Conducted regular feedback sessions and stay interviews to understand employee needs and concerns.
• Acted as a liaison between employees and management to facilitate effectively.
Performance Management:
• Worked with managers to set performance goals and expectations for employees.
• Monitored and evaluated employee performance through regular performance reviews.
• Provided coaching and support to managers on performance management best practices.
• Identified opportunities for performance improvement and recognition.
Learning and Development:
• Identified training and development needs within the region.
• Coordinated with the Learning and Development team to design and deliver training programs.
• Supported career development initiatives and succession planning efforts.
• Monitored training effectiveness and ROI.
HR Operations and Compliance:
• Oversaw HR operations within the region, including payroll, benefits administration, and employee records management.
• Ensured compliance with labor laws, regulations, and company policies.
• Conducted audits and reviews to ensure data accuracy and compliance.
• Handled employee grievances, disciplinary actions, and terminations in compliance with legal requirements.
Team Management:
• Led and managed the regional HR team, providing guidance, support, and development opportunities.
• Delegated responsibilities effectively and ensured alignment with organizational objectives.
• Maintained a positive and collaborative team culture.
Achievements:
• Achieved reduction in recruitment costs. Successfully handled senior-level recruitments within SLA.
• Collaborated effectively across departments to achieve HR and business objectives.
• Received positive feedback from stakeholders for responsiveness, professionalism, and problem-solving abilities.
• Developed and mentored HR team members resulting in increased skill levels and career growth.
• Increased employee satisfaction scores related to recruitment and retention efforts.
• Managed recruitment for the Company Chairman's appointments.
• Managed labor contract agents cost-effectively.
• Facilitated talent redeployment and ensured a smooth transition during the COVID period.
• Transformed the time office manual paper process into systems, saving time and reducing stationery expenses drastically.
• Successfully implemented HR systems for real-time payroll accounting.
• Implemented a Biometric Attendance Recording Monitoring system across 80 locations in Oman within six months, divided into three phases.
• Implemented a mentorship program through a training team, resulting in increase in employee satisfaction at the technician level.
• Developed and implemented a six-month Business Arabic concept for the expat workforce.
Skills: HR Business Partner, Recruitment, Onboarding, Branch HR Administration, Talent Management, Change Management, and statutory management.
key deliverables as an HR Business Partner,
Strategic HR Planning and Alignment:
• Collaborated with senior management to align HR strategies with business objectives.
• Developed HR initiatives aligned with business goals as per senior management guidance.
Talent Acquisition and Retention:
• Developed recruitment strategies to attract top talent in a competitive market.
• Implemented retention strategies to reduce turnover rates.
Performance Management:
• Implemented performance management systems to evaluate and improve employee
performance.
• Provided coaching and support to managers on performance management processes.
Learning and Development:
• Identified training needs and developed learning programs to enhance employee skills.
• Implemented career development initiatives to support employee growth.
Employee Relations and Engagement:
• Managed employee relations issues and resolved conflicts.
• Implemented employee engagement initiatives to improve morale and productivity.
Compensation and Benefits:
• Developed and implemented competitive compensation and benefits programs.
• Conducted benchmarking studies to ensure the competitiveness of compensation packages.
HR Analytics and Reporting:
• Utilized HR analytics to track key HR metrics and identify trends.
• Generated reports and insights to support data-driven decision-making.
Compliance and HR Policy Implementation:
• Ensured compliance with labor laws and regulations.
• Developed and implemented HR policies and procedures.
During a mid-period of my tenure, I independently managed HR functions for five branches, demonstrating leadership and operational excellence.
Achievements:
• Collaborated effectively across departments to achieve HR and business objectives.
• Reduced time-to-fill positions and turnover rates, and conducted employee satisfaction surveys for DSBU and Sri Lankan operations.
• Effectively resolved employee relations issues, and enhanced participation rates in engagement activities.
• Provided management with recommendations on compensation competitiveness compared to industry benchmarks.
• Increased training participation rates and facilitated internal promotions.
• Maintained strict adherence to HR policies and procedures based on compliance audit results.
• Developed and implemented the IGT concept (Induct, Grow, and Transfer Fresh Talents into a Business).
• Effectively managed communications with the Inspector of Factories and Labor Inspectorate.
• Handled roles related to public relations and served as a liaison with higher government officials.
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