Operations Officer
Wall Street Exchange Center
Total years of experience :21 years, 4 Months
Handling Cash (FC/LC), Customer Service, Follow-up of Complaints, Supervising Staff
Home Remittance, Commercial TT, Compliance KYC, Reconciliation.
Wage Protection System and Remittance Operations
All other work related task & responsibilities as given by department head.
Remittance, Complaint Handling, Opening NRE Accounts.
Developing Customer Relation towards the Company with Marketing.
Document Handling & Managing in Systematic Order.
Responsible for all aspects of customer service.
The Job And Responsibilities :
-- Booking And Reserving The Number For Activation
-- Responsibility Of Managing The Number system
-- Backend Provisioning Of Mobile Numbers
-- Auditing Required Doccuments Fo New Activation
-- Co Ordinating CSA Team ( Corporate Sale Activation)
-- Advising The Activation Team For Any Backend Querries
-- Responsibilty To Manage Corporate Sales At Every End.
-- Reporting To The Region Head on Daily Basis.
-- Responsible For Any Wrong Activities.
-- Manage The Whole Region (Jal, Punjab With 5 Districts)
-- Maintain Records Accuratly .
-- Give Training To All New Employees.
-- To Remain Available Every Time Online.
-- Chk E-Mails on Regular Basis.
-- To Aware All RCC's For Any New Policy.
And All the Backend Responsibilities Of An Employee
The Responsibilities Were
-- To Manage The Holly Place
-- To Look After Its Construction
-- To Co Ordinate 12 Members
-- To Manage and Arrange All Functions
-- To Look After The Property
-- To Maintain Cash And Credit Controls.
Responsible For All The Management Of The Committee
In my graduation i completed all the basic programming and system handling concepts , subjects like Project Management helped a lot to gain extra knowledge of management skills and its concepts of implementing new techniques in the coming competitive future . I have passed my graduation in First Division.. and gained a lot from it.
Certification Recieved
I passd my High school in Commerce. It developed my management skills and i learnt a lot from it, I passed my high school by gaining 58% in final.