IT Officer
Education Fund for sindh
مجموع سنوات الخبرة :17 years, 2 أشهر
Manages Active directory and Domain Controller, Virtualization Hyper-V
Manage File Server Resource Manager (FSRM), Disk Quota
Office 365 Exchange Management
Provision of IT infrastructure services including desktop applications, Local and Wide area networks
Planning, developing and implementing the IT budget, obtaining competitive prices from suppliers/Vendors, to ensure cost effectiveness.
Assists staff with their daily problems.
Evaluating user needs and system functionality and ensuring that IT facilities meet these needs.
Manage new Group Policies as on company requirement
Administrating and Monitoring DSL Modem, Access Points, Switches, Server
Manages Active directory and Domain Controller, Virtualization Hyper-V
Manage File Server Resource Manager (FSRM), Disk Quota
Office 365 Exchange Management
Provision of IT infrastructure services including desktop applications, Local and Wide area networks
Planning, developing and implementing the IT budget, obtaining competitive prices from suppliers/Vendors, to ensure cost effectiveness.
Assists staff with their daily problems.
Evaluating user needs and system functionality and ensuring that IT facilities meet these needs.
Manage new Group Policies as on company requirement
Administrating and Monitoring DSL Modem, Access Points, Switches, Server
Period November 2011 till date
Employer Independent Newspaper Corporation Limited
(Jang Group of Companies)
Position System Support Officer
Responsibilities
Solely responsible for supervision all technical services, formulating service policies and troubleshooting procedures. Provide Training and managing all technical and non-technical personnel for system use and security. Designing, purchasing, installation, configuration and troubleshooting in-house networks.
Description
➢ Deploy, manage and monitoring Active Directory and User
➢ Well Handle Hyper V
➢ Installing and configuring computer hardware, operating systems and applications
➢ Monitoring and maintaining computer systems and networks
➢ Provides technical support by phone, remote screen sharing, and in person when required, to maximize first-call solve rates for local and remote users.
➢ Troubleshooting system and network problems and diagnosing and solving hardware/software faults
➢ Replacing parts as required
➢ Responsible to troubleshoot operating system, network connectivity, and end-user problems.
➢ Responsible for setup, configuration, testing, upgrades and deployment of desktop/notebook machines running Windows XP/7 in accordance with organizational policies and procedures.
➢ Providing support, including procedural documentation
➢ Following diagrams and written instructions to repair a fault or set up a system
➢ Setting up new users' accounts and profiles and dealing with password issues
➢ Working continuously on a task until completion (or referral to third parties, if appropriate)
➢ Rapidly establishing a good working relationship with customers and other professionals (e.g. software developers)
➢ Installation and configuration of Wi-Fi (Wireless-Fidelity) WLAN/LAN.
Period March 2005 to 25 September 2011
Employer National Logistic Cell (NLC) Karachi- Pakistan
Position System Support Engineer
Description
➢ Installation / configure all Operating Systems, Printer, Devices and Multimedia projector.
➢ Operate / Moved the Projector from any Conference & meetings
➢ Troubleshoot Hardware / Network proper all Pc's
➢ Diagnose the fault and resolve it
➢ Setting up new users' accounts and profiles and dealing with password issues
➢ Look after al devices and equipment in work order.
➢ Network / computer timely check and troubleshooting daily Pc updated antivirus / windows.
➢ Warranty Pc's problems Is resolved (Inbox and Viper Company) Inform
➢ Unwarranted, Pc's is Replacement & Repairing complain Resolved
➢ Update & Maintain System Support accessories and equipment
➢ Procurement of computer component and parts
KEY SKILLS
Operating System
Windows 2003Server Windows XP Professional Windows 7
Windows 98/95 Macintosh Operating System
Federal Urdu University Post Graduate (Computer Science)
University of Karachi Bachelors of Arts