Jahayra Ortega, Airport Services Agent

Jahayra Ortega

Airport Services Agent

Emirates Airline

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Tourism and Travel
الخبرات
10 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 10 أشهر

Airport Services Agent في Emirates Airline
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يونيو 2014

Inspect and verify passenger documentation.
Issue boarding passes and manage passenger baggage handling and processing.
Make public address announcements as required.
Operate airline equipment as per SOP, telephones, computer keyboard, and the carrier specific check-in/boarding software.
Direct passengers through Dubai International Airport both Terminal 1 and 3.

Event Lead/ Head Cashier في SkyZone Toronto
  • كندا
  • مارس 2013 إلى يناير 2014

Sell admission tickets, memberships and other store items taking cash, debit, and credit card payments issuing receipts.
Enter customer liability waivers into the computer system.
Take incoming calls, give out information and prices of store rentals and services.
Book different events such as birthday parties and corporate events, via e-mail, over the phone and in person.
Supervise all cashier, tilts and provide enough change and bills at all times.
Assist the GM closing the tilts and made safe deposits at the end of each shift.

الخلفية التعليمية

دبلوم, Tourism and Travel
  • في Seneca College
  • يوليو 2012
دبلوم, Accounting
  • في George Brown College
  • أكتوبر 2009

Completed 1 year of Accounting program for personal satisfaction

Specialties & Skills

Accounting
Multitasking
Computer Skills
Administration
Customer Service

اللغات

الانجليزية
متمرّس
الاسبانية
متمرّس
الفرنسية
متوسط