jahees kk, System Support, Desktop Support

jahees kk

System Support, Desktop Support

MICROWORLD SYSTEMS

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Hardware And Networking
Experience
4 years, 1 Months

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Work Experience

Total years of experience :4 years, 1 Months

System Support, Desktop Support at MICROWORLD SYSTEMS
  • June 2013 to February 2014

MICROWORLD SYSTEMS System Support, Desktop Support Jun 2013 - till date

system administrator at microworld systems
  • India
  • February 2010 to February 2014

• Providing business solution for customers
• To resolve customer’s Computer, server & storage related problems
• Troubleshooting of hardware & software related problems.
• Networking, router and switch configuration.
• Installation of OS and other applications requested by customer.
Resolve VIRUS related problems.

Low Voltage System Technician and System Support at INFOMATIC INDIA INC
  • March 2012 to March 2013

INFOMATIC INDIA INC Low Voltage System Technician and System Support Mar 2012 - Mar 2013

Network Admin at Deotech Systems
  • May 2011 to January 2012

Deotech Systems Network Admin May 2011- Jan 2012

Network Admin at Logic Software Solutions Pvt.Ltd
  • May 2011 to January 2012

3+ Years overall.
Company Designation Period
MICROWORLD SYSTEMS System Support, Desktop Support Jun 2013 - till date
INFOMATIC INDIA INC Low Voltage System Technician and System Support Mar 2012 - Mar 2013

System administrator at Logic Software Solutions Pvt.Ltd
  • February 2010 to February 2011
System administrator at Deotech Systems, India
  • February 2010 to February 2011

✓ Designation: System administrator
Company: Deotech Systems, India
Duration: Feb 2010- Feb 2011
Responsibilities

• To resolve customer's Computer related problems.
• Troubleshooting of hardware & software related problems.
• Installation of OS and other applications requested by customer.
• Configuring of LAN, Internet and mail settings for customer.
• Installation and maintenance of various printers like DOT Matrix,
LaserJet and inkjet printers.

System Support, Desktop Support at MICROWORLD SYSTEMS, India
  • to
Low Voltage System Technician and System Support at INFOMATIC INDIA INC
  • to

3+ Years overall.
Company Designation Period

System Support, Desktop Support at Logic Software Solutions Pvt.Ltd
  • India
  • to

MICROWORLD SYSTEMS System Support, Desktop Support Jun 2013 - till date
INFOMATIC INDIA INC Low Voltage System Technician and System Support Mar 2012 - Mar 2013
Deotech Systems Network Admin May 2011- Jan 2012
Logic Software Solutions Pvt.Ltd System administrator Feb 2010- Feb 2011


SKILL SET
Operating System: • Microsoft windows server 2003 and 2008 R
• Microsoft windows XP, Vista, 7 andWindows8
• Redhat Linux (Basic Installation)

Tools and Software: • Microsoft Server and Desktop operating system and networking.
• Microsoft AD and Domain configuration
• Basic Unix shell scripting, Programming Languages such as C and C++
• IBM Raid configuration utilities.
• Managing CISCO routers and switches.
• Knowledge on IP addressing and sub netting, Routing concepts
• Installation, Configuration and Administration of Windows 2003, 2008 Server's.
• Managing Active Directory, DNS & DHCP, IIS, VPN
• Implementing and troubleshooting Group Policy.
• Implementation of User Management and Disk Quota
• Sharing Folders, Planning and Assigning NTFS Permissions. Assigning System

Hardware:
• Computer assembling and maintenance
• Troubleshooting hardware and software problems
• Laptop Service


PROJECT PARTICIPATED
➢ Live installation & configuration of IBM servers in DR.MANOJ ENT HOSPITEL Calicut, CLUB FM, Kerala, India

PROFESSIONAL EXPERIENCE
✓ Designation: System Support, Desktop Support
Company: MICROWORLD SYSTEMS, India
Duration: June 2013 - till date
Responsibilities
• Providing business solution for customers
• To resolve customer's Computer, server & storage related problems
• Troubleshooting of hardware & software related problems.
• Networking, router and switch configuration.
• Installation of OS and other applications requested by customer.
• Resolve VIRUS related problems.


✓ Designation: Low Voltage System Technician and System Support
Company: INFOMATIC INDIA INC, India
Duration: March 2012 - March 2013
Responsibilities
• Installation of computers, Network accessories and printers.
• Server configuration, Network configuration
• Installation of DVR, CCTV, intercom, fire alarm, intrusion
alarm
• Troubleshooting of hardware & software related problems
• Overall responsibility in IT related equipment and issues.

Network Admin at Deotech Systems, India
  • India
  • to

Deotech Systems Network Admin May 2011- Jan 2012
Logic Software Solutions Pvt.Ltd System administrator Feb 2010- Feb 2011


SKILL SET
Operating System: • Microsoft windows server 2003 and 2008 R
• Microsoft windows XP, Vista, 7 andWindows8
• Redhat Linux (Basic Installation)

Tools and Software: • Microsoft Server and Desktop operating system and networking.
• Microsoft AD and Domain configuration
• Basic Unix shell scripting, Programming Languages such as C and C++
• IBM Raid configuration utilities.
• Managing CISCO routers and switches.
• Knowledge on IP addressing and sub netting, Routing concepts
• Installation, Configuration and Administration of Windows 2003, 2008 Server's.
• Managing Active Directory, DNS & DHCP, IIS, VPN
• Implementing and troubleshooting Group Policy.
• Implementation of User Management and Disk Quota
• Sharing Folders, Planning and Assigning NTFS Permissions. Assigning System

Hardware:
• Computer assembling and maintenance
• Troubleshooting hardware and software problems
• Laptop Service


PROJECT PARTICIPATED
➢ Live installation & configuration of IBM servers in DR.MANOJ ENT HOSPITEL Calicut, CLUB FM, Kerala, India

PROFESSIONAL EXPERIENCE
✓ Designation: System Support, Desktop Support
Company: MICROWORLD SYSTEMS, India
Duration: June 2013 - till date
Responsibilities
• Providing business solution for customers
• To resolve customer's Computer, server & storage related problems
• Troubleshooting of hardware & software related problems.
• Networking, router and switch configuration.
• Installation of OS and other applications requested by customer.
• Resolve VIRUS related problems.


✓ Designation: Low Voltage System Technician and System Support
Company: INFOMATIC INDIA INC, India
Duration: March 2012 - March 2013
Responsibilities
• Installation of computers, Network accessories and printers.
• Server configuration, Network configuration
• Installation of DVR, CCTV, intercom, fire alarm, intrusion
alarm
• Troubleshooting of hardware & software related problems
• Overall responsibility in IT related equipment and issues.


✓ Designation: Network Admin
Company: Logic Software Solutions Pvt.Ltd, India
Duration: May 2011- Jan 2012
Responsibilities
• Configuring of LAN, Internet and mail settings for customer
• Networking &structured cabling.
• Installation of OS and other applications

Education

Bachelor's degree, Hardware And Networking
  • January 2010

➢ Microsoft Certified IT Professional (MCITP) - ID 8398174 ➢ Cisco Certified Network Associate (CCNA-640-802) - ID CSCO12054921 ➢ DIPLOMA in Hardware And Networking - 2010, Kerala Govt Logic Software Solutions, Calicut

Diploma, Microsoft certified IT professional
  • at Logic software solution calicut
  • January 2010

• Microsoft Server and Desktop operating system and networking. • Microsoft AD and Domain configuration • Basic Unix shell scripting, Programming Languages such as C and C++ • IBM Raid configuration utilities. • Managing CISCO routers and switches. • Knowledge on IP addressing and sub netting, Routing concepts • Installation, Configuration and Administration of Windows 2003, 2008 Server’s. • Managing Active Directory, DNS & DHCP,IIS,VPN • Implementing and troubleshooting Group Policy. • Implementation of User Management and Disk Quota • Sharing Folders, Planning and Assigning NTFS Permissions. Assigning System

Specialties & Skills

Microsoft Operating Systems
Desktop Support
Land Desktop
LAN WAN
LOW VOLTAGE
MAINTENANCE
PRINTERS

Languages

Hindi
Beginner
Malayalam
Beginner
English
Intermediate

Training and Certifications

MIcrosoft certified (Certificate)
Date Attended:
February 2009
Valid Until:
February 2010

Hobbies

  • BROWSING