System Support, Desktop Support
MICROWORLD SYSTEMS
مجموع سنوات الخبرة :4 years, 1 أشهر
MICROWORLD SYSTEMS System Support, Desktop Support Jun 2013 - till date
• Providing business solution for customers
• To resolve customer’s Computer, server & storage related problems
• Troubleshooting of hardware & software related problems.
• Networking, router and switch configuration.
• Installation of OS and other applications requested by customer.
Resolve VIRUS related problems.
INFOMATIC INDIA INC Low Voltage System Technician and System Support Mar 2012 - Mar 2013
Deotech Systems Network Admin May 2011- Jan 2012
3+ Years overall.
Company Designation Period
MICROWORLD SYSTEMS System Support, Desktop Support Jun 2013 - till date
INFOMATIC INDIA INC Low Voltage System Technician and System Support Mar 2012 - Mar 2013
✓ Designation: System administrator
Company: Deotech Systems, India
Duration: Feb 2010- Feb 2011
Responsibilities
• To resolve customer's Computer related problems.
• Troubleshooting of hardware & software related problems.
• Installation of OS and other applications requested by customer.
• Configuring of LAN, Internet and mail settings for customer.
• Installation and maintenance of various printers like DOT Matrix,
LaserJet and inkjet printers.
3+ Years overall.
Company Designation Period
MICROWORLD SYSTEMS System Support, Desktop Support Jun 2013 - till date
INFOMATIC INDIA INC Low Voltage System Technician and System Support Mar 2012 - Mar 2013
Deotech Systems Network Admin May 2011- Jan 2012
Logic Software Solutions Pvt.Ltd System administrator Feb 2010- Feb 2011
SKILL SET
Operating System: • Microsoft windows server 2003 and 2008 R
• Microsoft windows XP, Vista, 7 andWindows8
• Redhat Linux (Basic Installation)
Tools and Software: • Microsoft Server and Desktop operating system and networking.
• Microsoft AD and Domain configuration
• Basic Unix shell scripting, Programming Languages such as C and C++
• IBM Raid configuration utilities.
• Managing CISCO routers and switches.
• Knowledge on IP addressing and sub netting, Routing concepts
• Installation, Configuration and Administration of Windows 2003, 2008 Server's.
• Managing Active Directory, DNS & DHCP, IIS, VPN
• Implementing and troubleshooting Group Policy.
• Implementation of User Management and Disk Quota
• Sharing Folders, Planning and Assigning NTFS Permissions. Assigning System
Hardware:
• Computer assembling and maintenance
• Troubleshooting hardware and software problems
• Laptop Service
PROJECT PARTICIPATED
➢ Live installation & configuration of IBM servers in DR.MANOJ ENT HOSPITEL Calicut, CLUB FM, Kerala, India
PROFESSIONAL EXPERIENCE
✓ Designation: System Support, Desktop Support
Company: MICROWORLD SYSTEMS, India
Duration: June 2013 - till date
Responsibilities
• Providing business solution for customers
• To resolve customer's Computer, server & storage related problems
• Troubleshooting of hardware & software related problems.
• Networking, router and switch configuration.
• Installation of OS and other applications requested by customer.
• Resolve VIRUS related problems.
✓ Designation: Low Voltage System Technician and System Support
Company: INFOMATIC INDIA INC, India
Duration: March 2012 - March 2013
Responsibilities
• Installation of computers, Network accessories and printers.
• Server configuration, Network configuration
• Installation of DVR, CCTV, intercom, fire alarm, intrusion
alarm
• Troubleshooting of hardware & software related problems
• Overall responsibility in IT related equipment and issues.
Deotech Systems Network Admin May 2011- Jan 2012
Logic Software Solutions Pvt.Ltd System administrator Feb 2010- Feb 2011
SKILL SET
Operating System: • Microsoft windows server 2003 and 2008 R
• Microsoft windows XP, Vista, 7 andWindows8
• Redhat Linux (Basic Installation)
Tools and Software: • Microsoft Server and Desktop operating system and networking.
• Microsoft AD and Domain configuration
• Basic Unix shell scripting, Programming Languages such as C and C++
• IBM Raid configuration utilities.
• Managing CISCO routers and switches.
• Knowledge on IP addressing and sub netting, Routing concepts
• Installation, Configuration and Administration of Windows 2003, 2008 Server's.
• Managing Active Directory, DNS & DHCP, IIS, VPN
• Implementing and troubleshooting Group Policy.
• Implementation of User Management and Disk Quota
• Sharing Folders, Planning and Assigning NTFS Permissions. Assigning System
Hardware:
• Computer assembling and maintenance
• Troubleshooting hardware and software problems
• Laptop Service
PROJECT PARTICIPATED
➢ Live installation & configuration of IBM servers in DR.MANOJ ENT HOSPITEL Calicut, CLUB FM, Kerala, India
PROFESSIONAL EXPERIENCE
✓ Designation: System Support, Desktop Support
Company: MICROWORLD SYSTEMS, India
Duration: June 2013 - till date
Responsibilities
• Providing business solution for customers
• To resolve customer's Computer, server & storage related problems
• Troubleshooting of hardware & software related problems.
• Networking, router and switch configuration.
• Installation of OS and other applications requested by customer.
• Resolve VIRUS related problems.
✓ Designation: Low Voltage System Technician and System Support
Company: INFOMATIC INDIA INC, India
Duration: March 2012 - March 2013
Responsibilities
• Installation of computers, Network accessories and printers.
• Server configuration, Network configuration
• Installation of DVR, CCTV, intercom, fire alarm, intrusion
alarm
• Troubleshooting of hardware & software related problems
• Overall responsibility in IT related equipment and issues.
✓ Designation: Network Admin
Company: Logic Software Solutions Pvt.Ltd, India
Duration: May 2011- Jan 2012
Responsibilities
• Configuring of LAN, Internet and mail settings for customer
• Networking &structured cabling.
• Installation of OS and other applications
➢ Microsoft Certified IT Professional (MCITP) - ID 8398174 ➢ Cisco Certified Network Associate (CCNA-640-802) - ID CSCO12054921 ➢ DIPLOMA in Hardware And Networking - 2010, Kerala Govt Logic Software Solutions, Calicut
• Microsoft Server and Desktop operating system and networking. • Microsoft AD and Domain configuration • Basic Unix shell scripting, Programming Languages such as C and C++ • IBM Raid configuration utilities. • Managing CISCO routers and switches. • Knowledge on IP addressing and sub netting, Routing concepts • Installation, Configuration and Administration of Windows 2003, 2008 Server’s. • Managing Active Directory, DNS & DHCP,IIS,VPN • Implementing and troubleshooting Group Policy. • Implementation of User Management and Disk Quota • Sharing Folders, Planning and Assigning NTFS Permissions. Assigning System