Sales Account Manager
H2O Concepts LLC
مجموع سنوات الخبرة :12 years, 2 أشهر
* Generate sales for a portfolio of accounts and reach the company's sales target.
* Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.
* Manage and solve conflicts with clients.
* Interact and coordinate with the sales team and other staff members in other departments working on the same account.
* Establish budgets with the client and company.
* Meet time deadlines for accounts.
* Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
* Identify sales prospects, Follow up on new leads and referrals resulting from filed activity.
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives
* Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
* Forecast and track key account metrics
* Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
* Assist with high severity requests or issue escalations as needed.
Al Tayer Group Dubai-UAE
Harvey Nichols
Position held: Media & Marketing consultant
• Act as a single point of contact between Principals, Suppliers, Event organizers, Visual Merchandisers, Operations and Marketing support teams while organizing marketing campaigns, events, sponsorships, Co-ops & press initiatives
• Receive proposals for sponsorship programs, short-list them and suggest possible ideas and actions
• Maintain up to date information on all data
• Co-ordinate with Marketing Operations Managers and finance department to gain timely approval on costs and concepts
• Oversee the negotiations with Mall Managers and Suppliers on visibility of brand within the malls such as posters stands, mall podiums, etc. and co-ordinate with Visual Merchandisers to ensure the timely placement of necessary display items
• Suggest new ideas for promotions, events and campaigns to appeal and attract selected target markets
• Source suppliers for packaging items, stationary and PR gifts, receive samples and negotiate price and quality
• Monitor overall effectiveness of promotions/ launches and other marketing- related activities through sales information, flyer response rate etc. Prepare analysis reports, including possible suggestions and feedback on results
• Liaise with the Production team to produce and deliver required stationery& packaging items for Retail stores or related marketing activities
• Liaise with supplier, agency and principles to provide concept and adaptations as per the Company and Brand guidelines
• Provide information and system generated reports to the marketing manager on marketing activities as required
June 2011 - September 2011 Paintball club Hammana, Lebanon
• Leased the paintball club and managed it
• Increased sales by 20% through advertising campaigns and sales promotions
PROJECTS ACCOMPLISHED
• Senior project on developing a full campaign for a TV innovation by Apple
• Research paper related to consumers behavior and promotional strategies
SUMMARY SKILLS
November 2009 - January 2011 World Wide Vacation Baabdat, Lebanon
Batroun Village Club Batroun, Lebanon
Position held: Public Relations Officer
• Planning, developing and implementing PR strategies;
• Liaising with colleagues and key spokespeople;
• Liaising with and answering enquiries from media, individuals and other organisations, often via telephone and email;
• Researching, writing and distributing press releases to targeted media;
• Collating and analysing media coverage;
• Writing and editing in-house magazines, case studies, speeches, articles and annual reports;
• Preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia program's;
• Devising and coordinating photo opportunities;
• Organising events including press conferences, exhibitions, open days and press tours;
• Maintaining and updating information on the organisation's website;
• Sourcing and managing speaking and sponsorship opportunities;
• Commissioning market research;
• Fostering community relations through events such as open days and through involvement in community initiatives;