جلال بلهواري, customer service

جلال بلهواري

customer service

QNB Capital

البلد
قطر - الدوحة
التعليم
دبلوم عالي, technicien de gestion
الخبرات
17 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 5 أشهر

customer service في QNB Capital
  • قطر
  • أشغل هذه الوظيفة منذ ديسمبر 2017

Handling the calls of the customers and take actions in case of any fraud transactions

duty officer في Hamad Medical Corporation
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ يناير 2014

 In charge of the hotel operations.
 Meeting areas and all areas set up for Daily functions and upcoming events.
 hotel rooms allocation as well as housing allocation and recreation
 Responsible in guest house department for check-in and check -out of guest in the flats.
 Responsible of the reservation office and management.
 Handles the check-in process for all new arrivals guests to ensure a streamlined
and efficient accommodation service. And Organization of the catering
requirements and housing for all new arrivals and guests.
 Follow up and control on scheduled furniture and fixture maintenance of hotel
and housing facilities.
 Ensures that all front desk employees engage politely and attentively with
incoming and departing guests.
 Ensures compliance to safety, health, and security policies and standards at all
times

hotel supervisor في Hamad Medical Corporation
  • قطر - الدوحة
  • يناير 2015 إلى مايو 2017

 In charge of the hotel operations.
 Meeting areas and all areas set up for Daily functions and upcoming events.
 hotel rooms allocation as well as housing allocation and recreation
 Responsible in guest house department for check-in and check -out of guest in the flats.
 Responsible of the reservation office and management.
 Handles the check-in process for all new arrivals guests to ensure a streamlined
and efficient accommodation service. And Organization of the catering
requirements and housing for all new arrivals and guests.
 Follow up and control on scheduled furniture and fixture maintenance of hotel
and housing facilities.
 Ensures that all front desk employees engage politely and attentively with
incoming and departing guests.
 Ensures compliance to safety, health, and security policies and standards at all
times

call center supervisor في Hamad Medical Corporation
  • قطر - الدوحة
  • يناير 2015 إلى أبريل 2017

 In charge of the hotel operations.
 hotel rooms allocation as well as housing allocation and recreation
 Responsible in guest house department for check-in and check -out of guest in the flats.
 Responsible of the reservation office and management.
 Handles the check-in process for all new arrivals guests to ensure a streamlined
and efficient accommodation service. And Organization of the catering
requirements and housing for all new arrivals and guests.
 Follow up and control on scheduled furniture and fixture maintenance of hotel
and housing facilities.
 Ensures that all front desk employees engage politely and attentively with
incoming and departing guests.
 Ensures compliance to safety, health, and security policies and standards at all
times

Night club manager في Semiramis Hotel
  • المغرب - مراكش
  • يناير 2007 إلى نوفمبر 2014

fall responsibility to manage and solve the all problems

الخلفية التعليمية

دبلوم عالي, technicien de gestion
  • في OFPPT
  • يوليو 2006

management

الثانوية العامة أو ما يعادلها, اداب
  • في ben kheldoun
  • يونيو 2004

مستحسن

Specialties & Skills

Hotel Management
Customer Service
Supervisory Skills
manager
Manager hotel
التسيير و الاشراف
الضيافة
Banking Customer servic

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم
الفرنسية
متمرّس

التدريب و الشهادات

لاعب ممتاز (الشهادة)
تاريخ الدورة:
February 1996
صالحة لغاية:
February 2007

الهوايات

  • كرة اليد
    الوصول الى النهائي للبطولة الوطنية