Jalal Meria, Customer Service Agent

Jalal Meria

Customer Service Agent

john paul

Location
Morocco - Marrakech
Education
High school or equivalent, Computerized Management
Experience
0 years, 8 Months

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Work Experience

Total years of experience :0 years, 8 Months

Customer Service Agent at john paul
  • Morocco - Marrakech
  • June 2019 to January 2020

Maintained updated and detailed records of emails in physical and electronic
database
Keep track of agents Dashboards and clients first priorities
Collaborated with John Paul France department on operational support tasks to
model importance of group goals
Created and managed knowledge base to offer staff and customers immediate
informational access to products, services and organization

Education

High school or equivalent, Computerized Management
  • at Pigier School Ouarzazate - Ouarzazate
  • May 2020

Bachelor's degree, Computerized Management
  • at Some College
  • July 2017

Bachelor's degree,
  • July 2013

Specialties & Skills

CUSTOMER RELATIONS
DATABASE ADMINISTRATION
MICROSOFT ACCESS
CUSTOMER SATISFACTION
CUSTOMER SUPPORT
DISPATCHING
LANGUAGES
PROTOCOLS
QUALITY

Languages

Arabic
Expert
English
Expert
French
Expert