Jalal Meria, Customer Service Agent

Jalal Meria

Customer Service Agent

john paul

Lieu
Maroc - Marrakech
Éducation
Etudes secondaires ou équivalent, Computerized Management
Expérience
0 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 8 Mois

Customer Service Agent à john paul
  • Maroc - Marrakech
  • juin 2019 à janvier 2020

Maintained updated and detailed records of emails in physical and electronic
database
Keep track of agents Dashboards and clients first priorities
Collaborated with John Paul France department on operational support tasks to
model importance of group goals
Created and managed knowledge base to offer staff and customers immediate
informational access to products, services and organization

Éducation

Etudes secondaires ou équivalent, Computerized Management
  • à Pigier School Ouarzazate - Ouarzazate
  • mai 2020

Baccalauréat, Computerized Management
  • à Some College
  • juillet 2017

Baccalauréat,
  • juillet 2013

Specialties & Skills

CUSTOMER RELATIONS
DATABASE ADMINISTRATION
MICROSOFT ACCESS
CUSTOMER SATISFACTION
CUSTOMER SUPPORT
DISPATCHING
LANGUAGES
PROTOCOLS
QUALITY

Langues

Arabe
Expert
Anglais
Expert
Français
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