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Jamaica Salagoste, Subject Matter Expert

Jamaica Salagoste

Subject Matter Expert·VXI Global Solutions Philippines

United Arab Emirates

Bachelor's degree, Bachelor of Science in Business Administration

Work experience

Total years of experience: 5 years, 0 months

Subject Matter Expert

June 2021 - January 2024

VXI Global Solutions Philippines

Philippines

June 2021 - January 2024

Coordinating with clients. Attending to agent's inquiries regarding product knowledge and to escalation calls. Assisting Team Leaders and Operation with production of each department. Was able to handle Financial, Mobility and Uverse Established Technical Account.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Management

Admin Assistant

July 2020 - June 2021

Department of interior and Local Government

Manila, Philippines

July 2020 - June 2021

Coordinating with health centers with covid patients records, creating reports with accuracy and coordinating with government employees under Department of Interior and Local Government to make sure the data nationwide are gathered with accuracy. Answering and receiving calls. Creating and presenting reports.

Company industry:
Administration Support Services
Job role:
Administration

Events Coordinator

May 2019 - May 2020

Singapore School Manila - Philippines

Manila, Philippines

May 2019 - May 2020

At Singapore School Manila Philippines as a Head Coordinator of Events I manage tasks such as organizing employee's paperwork, coordinate and maintain meeting minutes, answer and direct phone calls with clients and suppliers, general calendar management for whole school year, greet and assist visitors. Order offi ce and events supplies, supervision with executing events in the offi ce and school, answering emails, tracking budget expenses, maintain contact list, research and creates presentations, scheduling tasks

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Admin Assistant

June 2018 - September 2018

University of the east

Manila, Philippines

June 2018 - September 2018

Intern - All admin tasks handling all students and alumna records and registration in University of the East - Manila

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Education

University of the Eas

April 2019

April 2019

Bachelor's degree, Bachelor of Science in Business Administration

Philippines

Skills

Customer Service
Expert
Customer Service
Expert
Subject Matter Expert
Expert
Subject Matter Expert
Expert
Admin Assistant
Expert
Admin Assistant
Expert
Administrative
Expert
Administrative
Expert
Event Planning
Expert
Event Planning
Expert

Languages

English
Expert
Filipino
Native Speaker