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JAMAL ABBAS, Division Manager Security & Safety

JAMAL ABBAS

Division Manager Security & Safety·Extreme Technologies

Kuwait

Master's degree, Electrical And Electronics Engineering

Work experience

Total years of experience: 19 years, 2 months

Division Manager Security & Safety

April 2020 - Present

Extreme Technologies

Al Kuwait, Kuwait

April 2020 - Present

• Lead Security & Fire Division, including Business Development, Operations, Design, Partnership.
• Develop and implement successful business, sales & marketing strategy to drive profitable growth.
• Manage and oversee all operational activities, Providing day to day direction, motivation, and development of Security & Fire Division team.
• Managing customers including meeting their needs for proposals and projects execution.
• Development of existing customers together with securing new business opportunities.
• Manage relationships with consultants, main contractors, distributors, channel partners to maximize opportunities for growth.
• Develop and execute strategic plans and objectives, in line with the overall vision and mission of the organization.
• Ensure compliance with all relevant regulatory requirements, including health, safety, and environmental regulations.
• Oversee the financial performance, including budgeting, forecasting, and financial reporting.
• Lead and manage Division workforce, including recruiting, training, and developing employees to ensure a high-performing and engaged team.
• Develop and maintain relationships with key stakeholders, including customers and suppliers.
• Identify and evaluate potential business opportunities, including mergers and acquisitions, joint ventures, and partnerships.
• Stay up-to-date with industry trends and developments, and ensure that company is at the forefront of new technologies and practices.
• Manages and maintains compliance and Certification ISO 9001, 14001, 45001 & 27001 standards.

Company industry:
Security & Fire Systems
Job role:
Engineering

Division Manager - ELV

April 2020 - Present

Extreme Technologies

Al Kuwait, Kuwait

April 2020 - Present

Handled Tasks
• Lead ELV Division including Business Development, Operations, Design, Partnership.
• Develop and implement successful business, sales & marketing strategy to drive profitable growth.
• Manage and oversee all operational activities, Providing day to day direction, motivation, and
development of ELV Department team.
• Managing customers including meeting their needs for proposals and projects execution.
• Lead by example, by doing the work and setting a high-quality standard for company team.
• Development of existing customers together with securing new business opportunities.
• Manage relationships with consultants, main contractors, distributors, channel partners to maximize
opportunities for growth.
• Develop and execute strategic plans and objectives, in line with the overall vision and mission of the
organization.
• Ensure compliance with all relevant regulatory requirements, including health, safety, and environmental
regulations.
• Oversee the financial performance, including budgeting, forecasting, and financial reporting.
• Lead and manage Division workforce, including recruiting, training, and developing employees to ensure a
high-performing and engaged team.
• Develop and maintain relationships with key stakeholders, including customers and suppliers.
• Identify and evaluate potential business opportunities, including mergers and acquisitions, joint ventures, and partnerships.
• Design and implement scalable operational frameworks, processes, and policies to ensure consistency, efficiency, and compliance.
• Collaborate with executive leadership and functional heads and identify operational improvement opportunities, streamline workflows, and drive cost optimization initiatives.
• Establish key performance indicators (KPIs) and metrics to monitor and evaluate operational performance, and providing regular reports to CEO.
• Develop high-performing operational teams, cultivating a culture that embraces high-quality, high standards, accountability, continuous improvement, and efficiency.
• Leverage entrepreneurial mindset to identify opportunities, evaluate risks, and make informed decisions that align with the companys vision.
• Embrace an iterative approach, continuously seeking customer feedback, and using data to drive product and solution enhancements.
• Keep up-to-date with industry trends and developments, and ensure that company is at the forefront of new
technologies and practices.
• Manages and maintains compliance and Certification ISO 9001, 14001, 45001 & 27001 standards.

Company industry:
IT Services

Head of Trading Department (Electrical Section)

September 2018 - March 2020

Bader AL Mailam General Trading and Contracting

Al Kuwait, Kuwait

September 2018 - March 2020

Handled Tasks
• Manage department personnel, supervise operations, and ensure efficient activities on a day-to-day basis.
• Develop financial plans, strategic plans, goals and objectives that lead to growth and revenue increase.
• Develop annual and long-term action plans, designed to ensure targets for growth are met.
• Recruit, Build, Manage, Lead, Coach team of professional Sales & Technical Engineers to service all
Trading business in the company.
• Organize and coordinate operations in ways that ensure maximum productivity and achieve peak performance levels.
• Manage budgets, allocate funds, and define financial objectives and stock.
• Supervise the work of employees and provide feedback to improve efficiency and effectiveness adhering to
high ethical and professional standards.
• Assess overall department performance against objectives.
• Organize marketing activities and events for the Trading Department.
• Assess market conditions and identify opportunities.
• Develop and maximize company presence and market share.
• Maintain safe and healthy work environment by establishing and enforcing standards and procedures complying with codes and legal regulations.
• Build good relationships and understand customer business to provide appropriate products and solutions.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and
making recommendations.
• Take responsibility for order processing, stock level control and payment collection.

Company industry:
Other Business Support Services
Job role:
Engineering

Technical & Sales Engineer Business Development

November 2011 - August 2018

Honeywell

Al Kuwait, Kuwait

November 2011 - August 2018

• Manage all aspects of engagements with existing and new customers for Honeywell organization.
• Build good relationships and understand customer business to provide appropriate products and solutions.
• Define sales and growth strategy toward key customers while aligning with critical sales business objectives
• Prepare and achieve AOP annual sales plan and growth yearly with Maintaining sales and purchase records.
• Identify opportunities and build credibility with customers utilizing product knowledge to deliver the value proposition to customers.
• Increase overall performance by creating strong customer relationships and new customer partnerships within the organization
• Develop and maximize Honeywell presence and market share in designated accounts and territory
• Drive continuous improvement and lead change to achieve and sustain success.
• Develop annual and long-term action plans, designed to ensure targets for growth are met.
• Ensure timely, accurate quotations of project quotes.
• Prepare accurate and timely sales analysis and keep them updated on a weekly basis to provide management with information relating to sales results and forecast.
• Facilitates technical support to the customers within the territory, and provide the necessary training programs for the customers to make sure that they are up to the required level to handle and deliver Honeywell products in professional manner.
• Maintain effective customer relations to insure Honeywell position in market.
• Provide advice and guidance to manufacturing units regarding product requirements for the target markets with the objective of securing maximum market share and sustainable market growth.
• Undertakes Distributor management to ensure client satisfaction.
• Manage the day to day and strategic: quarterly results and long term account goals.
• Manage and build customer contacts, serving as the customer’s ambassador, trusted advisor; focal point for influencing strategies, opportunity sales plans, proposal strategies and contract negotiations.
• Lead role in approving Fire & Gas products with Fire department authorities.
• Key role in acquiring most of Mega Projects.
• Managing Security and Fire Industrial and Infrastructure segment sales accounts.
• Develop new strategic partnership with major systems integrators and distributors.
• Developing and pursuing long term sales growth objectives and plans.
• Vital Team Player and Core member of Product Vertical Business Department.
• Provide accurate technical and integration solutions for all Major Security & Fire Bids.
• Pricing & Quotations preparation for in hand and tender projects.
• Cost Estimation & Prepare technical and financial bids.
• Lead role in Design and Estimation of all Major Fire & Security Systems including CCTV, Access Control, Intrusion, Fire & Gas, Fire Fighter Telephones, Voice Evacuation, Public Address.
• Manage Technical, Sales & Estimation Trainings for partners and end users.
• Manage relationship with potential & existing clients to shorten bid proposal time plan while maintaining quality.
• Lead the demonstration of products and Honeywell capabilities in major key Kuwait companies (KNPC, KOC, NBK, Kuwait University, MOD, MEW, MOI, MOA …).
• Work Closely with Product Vertical Leader/Manager within all process phases to achieve max revenue, Higher Customer Satisfaction and more growth to Kuwait Market.
• Mix and Match Products to provide optimum solution that meet customer project specs & budget to achieve wining and higher profit.
• Excellent coordination between dealers, customers and end line clients.
• Providing statistical evaluation of products & sales (historical analysis, business potential, etc.).
• Site surveys and Technical Support for both Commercial and Industrial projects.
• Sales orders booking management, material delivery & stock management.

Company industry:
Security & Fire Systems
Job role:
Manufacturing

Technical & Commercial Engineer

November 2011 - August 2018

Honey well

Al Kuwait, Kuwait

November 2011 - August 2018

• Manage all aspects of engagements with existing and new customers for Honeywell organization.
• Build good relationships and understand customer business to provide appropriate products and solutions.
• Define sales and growth strategy toward key customers while aligning with critical sales business objectives
• Prepare and achieve AOP annual sales plan and growth yearly with Maintaining sales and purchase records.
• Identify opportunities and build credibility with customers utilizing product knowledge to deliver the value
proposition to customers.
• Increase overall performance by creating strong customer relationships and new customer partnerships within the organization
• Develop and maximize Honeywell presence and market share in designated accounts and territory
• Drive continuous improvement and lead change to achieve and sustain success.
• Develop annual and long-term action plans, designed to ensure targets for growth are met.
• Ensure timely, accurate quotations of project quotes.
• Prepare accurate and timely sales analysis and keep them updated on a weekly basis to provide management with information relating to sales results and forecast.
• Facilitates technical support to the customers within the territory, and provide the necessary training programs for the customers to make sure that they are up to the required level to handle and deliver
Honeywell products in professional manner.
• Maintain effective customer relations to insure Honeywell position in market.
• Provide advice and guidance to manufacturing units regarding product requirements for the target markets with the objective of securing maximum market share and sustainable market growth.
• Undertakes Distributor management to ensure client satisfaction.
• Manage the day to day and strategic: quarterly results and long term account goals.
• Manage and build customer contacts, serving as the customers ambassador, trusted advisor; focal point for
influencing strategies, opportunity sales plans, proposal strategies and contract negotiations.
• Lead role in approving Fire & Gas products with Fire department authorities.
• Key role in acquiring most of Mega Projects.
• Managing Security and Fire Industrial and Infrastructure segment sales accounts.
• Develop new strategic partnership with major systems integrators and distributors.
• Developing and pursuing long term sales growth objectives and plans.
• Vital Team Player and Core member of Product Vertical Business Department.
• Provide accurate technical and integration solutions for all Major Security & Fire Bids.
• Pricing & Quotations preparation for in hand and tender projects.
• Cost Estimation & Prepare technical and financial bids.
• Lead role in Design and Estimation of all Major Fire & Security Systems including CCTV, Access
Control, Intrusion, Fire & Gas, Fire Fighter Telephones, Voice Evacuation, Public Address.
• Manage Technical, Sales & Estimation Trainings for partners and end users.
• Manage relationship with potential & existing clients to shorten bid proposal time plan while
maintaining quality.
• Lead the demonstration of products and Honeywell capabilities in major key Kuwait companies (KNPC, KOC, NBK, Kuwait University, MOD, MEW, MOI, MOA …).
• Work Closely with Product Vertical Leader/Manager within all process phases to achieve max
revenue, Higher Customer Satisfaction and more growth to Kuwait Market.

Company industry:
General Engineering Consultancy

Project Engineer (Fire & Gas Specialist)

October 2010 - October 2011

SAFCO ENGINEERING

Abu Dhabi, United Arab Emirates

October 2010 - October 2011

 Leading the Pre-commissioning, Commissioning, Programming, Testing and handover activities of Fire Alarm system and Network Display unites in substations and satellite instrument shelters, control room and other buildings in Borouge 2 Site.
 Supervising installation and troubleshooting of all Fire Alarm systems components and interfaces including Fire & Gas Workstation (GUI) Graphic User Interface, Smoke, Heat & Gas detection (Hydrocarbon, Methane, Ethane, Propane, Butane, Hydrogen, Oxygen, Ammonia Gases), Manual call points, Alarm bells, horns, strobe lights, Fire suppression and extinguishing agent & Sprinklers, water spray systems, Linear heat detection cable systems in Gas Tanks, Aspiring System, flame detectors (UV/IR).
 Leading the Testing and troubleshooting activities of INERGEN & ARGONITE fire Suppression system, extinguishing agent solenoid valves, directional valves and pressure switches interfaced with fire alarm systems in the substations, satellite instrument shelters & control rooms.
 Supervising Installation, Commissioning of DELUGE Panels & water & foam in Central Control Building, Gas Tanks & throughout the plant.
 Integration of Fire & Gas System with Security (CCTV cameras, Public Address & Access control systems), DCS system (MODBUS communication), Diesel Generator, HVAC & BMS.
 Network Integration for Borouge 2 and Borouge 1 Fire & Gas Systems (100% integration for Fire & Gas network nodes and signals) more than Seventy-two nodes
 Commission, testing and supervising installing of GPS Master Clock System synchronization interfaced to Fire & Gas System
 Commission, testing and supervising installing of Voice Evacuation System interfaced to Fire & Gas System.

Company industry:
Oil & Gas
Job role:
Engineering

Systems Engineer (Low current systems, Fire & Security)

April 2007 - October 2010

RESCO GULF

Doha, Qatar

April 2007 - October 2010

• Design, Programming, Installation supervision, Commissioning, Testing, Troubleshooting & Maintenance of Fire Alarm and Detection systems, Voice Evacuation, Fire Fighter Telephone, CCTV, Access Control and Public Address Systems.
• Pricing, Quotations and submittal preparation for Fire & Security Systems and Data and communication cables
• Handling Fire & Gas products approvals with Fire department authorities

Company industry:
Security & Fire Systems
Job role:
Engineering

Electrical Engineer

April 2007 - October 2010

RESCO - RESCO GULF

Doha, Qatar

April 2007 - October 2010

• Design, Programming, Installation supervision, Commissioning, Testing, Troubleshooting & Maintenance of Fire Alarm and Detection systems, Voice Evacuation, Fire Fighter Telephone, CCTV, Access Control and Public Address Systems.
• Pricing, Quotations and submittal preparation for Fire & Security Systems and Data and communication cables
• Handling Fire & Gas products approvals with Fire department authorities

Company industry:
Electrical Engineering

Education

Lebanese University

June 2024

June 2024

Master's degree, Electrical And Electronics Engineering

Lebanon

GPA (percentage): 88%

GPA (percentage): 88%

Electrical And Electronics Engineering

Lebanese University - Faculty of engineering

July 2007

July 2007

Master's degree, Masters in Engineering (Electronics and Telecommunication)

Lebanon

Skills

Intrusion Detection
Expert
Intrusion Detection
Expert
Access Control
Expert
Access Control
Expert
CCTV
Expert
CCTV
Expert
Fire Alarm
Expert
Fire Alarm
Expert
Security
Expert
Security
Expert
Management
Expert
Management
Expert
Team Leader
Expert
Team Leader
Expert
Leadership
Expert
Leadership
Expert
Team Work
Expert
Team Work
Expert
Negotiation
Expert
Negotiation
Expert
KPI
Expert
KPI
Expert
Fire Alarm & Detection
Expert
Fire Alarm & Detection
Expert
Gas Detection
Expert
Gas Detection
Expert
QUOTATIONS
Expert
QUOTATIONS
Expert
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
Expert
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
Expert
SECURITY SYSTEMS
Expert
SECURITY SYSTEMS
Expert
SALES
Expert
SALES
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
BOOKING (RESOURCE PLANNING SOFTWARE)
Expert
BOOKING (RESOURCE PLANNING SOFTWARE)
Expert
GO (PROGRAMMING LANGUAGE)
Expert
GO (PROGRAMMING LANGUAGE)
Expert
COST ESTIMATION
Expert
COST ESTIMATION
Expert
INFRASTRUCTURE
Expert
INFRASTRUCTURE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
Risk Assessment
Expert
Risk Assessment
Expert
AutoCAD
Expert
AutoCAD
Expert
Security & Fire
Expert
Security & Fire
Expert
Technical
Expert
Technical
Expert
Integration
Expert
Integration
Expert
Product Demonstration
Expert
Product Demonstration
Expert
Oil & Gas
Expert
Oil & Gas
Expert
Engineering
Expert
Engineering
Expert
Marketing
Expert
Marketing
Expert
Business Startup
Expert
Business Startup
Expert
Estimation
Expert
Estimation
Expert
Business Strategy
Expert
Business Strategy
Expert
Design
Expert
Design
Expert
Presentation
Expert
Presentation
Expert
Time Management
Expert
Time Management
Expert
Pricing Strategy
Expert
Pricing Strategy
Expert
Maintenenace
Expert
Maintenenace
Expert
Sales
Expert
Sales
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Inspection
Expert
Inspection
Expert
Business Development
Expert
Business Development
Expert
Presales
Expert
Presales
Expert
Business Growth
Expert
Business Growth
Expert
Access Control
Expert
Access Control
Expert
Intrusion Alarm Detection
Expert
Intrusion Alarm Detection
Expert
Voice Evacuation
Expert
Voice Evacuation
Expert
PAVA
Expert
PAVA
Expert
Training & Development
Expert
Training & Development
Expert
Market Analysis
Expert
Market Analysis
Expert
Sales & Marketing
Expert
Sales & Marketing
Expert
Channel Partners
Expert
Channel Partners
Expert
CCTV
Expert
CCTV
Expert
Public Address
Expert
Public Address
Expert
Business Acumen
Expert
Business Acumen
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate
Spanish
Beginner
Italian
Beginner

Training and Certifications

Certifications
Vitec IPTV
Apr 2023
MicroPoint Intrusion
Aug 2022
ISO 9001 Internal Auditor
May 2012
Honeywell Fire Alarm & Detection & Voice Evacuation
Apr 2016
Honeywell Security Design
Dec 2019
Cisco Certified Network Associate
Feb 2021 - Feb 2024
Hochiki Fire Alarm & Detection & Voice Evacuation
Jun 2007
6 Sigma
Jan 2014
NFPA 72
Mar 2017

Training
Anti Bribery
Trace eLearning
May 2022
CCTV
Ernitec
Aug 2007
IP Security Center
CNL Everbridge
Jul 2020
FLIR’s Latitude VMS Professional Training
Teledyne FLIR
Mar 2022

Hobbies

  • Outside Acivities