jamal abdulrahman, Customer Service Supervisor

jamal abdulrahman

Customer Service Supervisor

Hamad Abdullah Alessa and his sons

Location
Jordan - Amman
Education
Diploma, Laboratory Techniques
Experience
14 years, 2 Months

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Work Experience

Total years of experience :14 years, 2 Months

Customer Service Supervisor at Hamad Abdullah Alessa and his sons
  • Saudi Arabia - Hofof
  • July 2007 to August 2021

I am holding all service response I arrange all service team job for next day . and also I keep touch with technicians to know what status for his work and also need to know if he finished his job or need part to fix problem or not and also I arrange with spare part in charge to arrange spare part for same days or next day to solve customer problem and need force the customer care guy to contact with customer to know if he happy with technician work or he have remark and also i go to close the the technician job in our company system (Axapta) and also i received cash money from technician and deposit the cash money in our company account and send the slip form to our accountant to clear my advance money form my account and more job i do included with this all work what I do ........

Education

Diploma, Laboratory Techniques
  • at Arab Community College
  • May 1993

i am study lab technician but there no chance to work in same my study this why i to find another work

Specialties & Skills

Reporting
Service
Managed Care
Computers
Spare Parts
service team leading
computer
following job
ms office

Languages

Arabic
Native Speaker
English
Expert

Memberships

alessa company
  • solidarity fund
  • August 2007

Training and Certifications

attendance (Certificate)
attendance (Certificate)
Date Attended:
October 2008
attendance (Certificate)
Date Attended:
August 2010
attendance (Certificate)
Date Attended:
August 2003
MS OFFICE (Certificate)
Date Attended:
August 2001

Hobbies

  • gamming and computer