Jamal Al-Katut, BMC AR Remedy Administrator / Programmer

Jamal Al-Katut

BMC AR Remedy Administrator / Programmer

Aspire Co.

Lieu
Arabie Saoudite - Province de l'Est
Éducation
Diplôme, Oracle 10g
Expérience
27 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :27 years, 11 Mois

BMC AR Remedy Administrator / Programmer à Aspire Co.
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis mars 2019

All duties of BMC AR Remedy system Administrator/programmer
- Installation
- Trouble shooting
- Programming / Development
- Configuration

Accountant, IT Advisor/Administrator à International Coordinator for Tourism and Trade
  • Arabie Saoudite - Province de l'Est
  • octobre 2009 à mars 2013

In Charge of building the accounting system and accounting information system. Also adviser to manager for IT related issues. Worked partially on Ticketing and reservation.

IT Manager, Head Accountant à Osool Cars Co.
  • Jordanie - Amman
  • juin 2008 à mars 2009

- In charge of the computer system and network at the company,
- Head of accounting department
- Customer services and customer accounts management

Change Manager / Remedy Change Administrator à Riyad Bank
  • Arabie Saoudite
  • janvier 2004 à août 2007

Acting Change Manager, Change Administrator and Remedy System Programmer and Developer.
Also I was to assist the Helpdesk manager in developing Helpdesk process around Remedy System.

Remedy Project Manager à Riyad Bank
  • Arabie Saoudite
  • janvier 2002 à janvier 2004

Remedy Implementation Project Manager. In charge of the implementation in accordance with Riyad Bank SDLC.
The Project was under the Change management and Help Desk Departments, so I was to analyze and study both departments practices and procedures and I even participated actively in the day-to-day work of the two departments as well as the top management practices and duties.

Quality Control Consultant à Riyad Bank
  • Arabie Saoudite - Riyad
  • janvier 2001 à janvier 2002

e-Banking system testing. The emphasis was on conducting formal Quality Control Procedures on the bank's e-systems.

Head Of Payroll and Computer Department à Afras Trading & Contracting Co.
  • Arabie Saoudite - Riyad
  • septembre 1997 à septembre 2000

Computer programming, System Analysis, Payroll processing and network administrator.
-In charge of developing the company systems under foxpro / oracle.
-Preparation of monthly payroll for 3000+ staff
-Managment of the Computer Section with (5) staff.

Computer department supervisor à Jordan Trade Facilities Co. - PLC.
  • Jordanie - Amman
  • février 1995 à septembre 1997

In charge of the development of the MIS system for the company and. Hardware and software maintenance.
Supervisor for the computer hardware and software installation at Al-Liwan Hotel (one of the JTFC investment projects).

Head of the Software Department. à Karama Computer Services Center
  • Jordanie - Amman
  • janvier 1994 à février 1995

First programmer in charge of software department including software design, development, maintenance, customer support and on-site trouble-shooting analysis. Programming was done mainly under DOS and Novell 3.11 using FoxPro, Pascal, C and COBOL.

Instructor of computer for COBOL, FoxPro, DOS, Windows, Word for Windows, Excel, WordStar, Novell 3.11

Manager - Owner. à Marouf Service Center.
  • Jordanie - Irbid
  • janvier 1991 à novembre 1994

Self-owned business specialized in translation, computer services and other students' services.

Computer operator and Arabic-English translator. à Baghdadi Establishment.
  • Jordanie - Amman
  • février 1990 à janvier 1991

Establishing, operating and maintaining the personal computer system for use in translation.
Head of the translation department.

Accounting Department Coordinator à Mohammed Y. Alnisf Co. - Kuwait.
  • Koweït
  • janvier 1989 à août 1990

Computer operation and system maintenance at the accounting department. Language of operation: PC-Microsoft COBOL and Dbase III variations.
Machines Used: Digital Vax, IBM-PC, and Maxecon System Version 4.

Éducation

Diplôme, Oracle 10g
  • à Network Age
  • août 2011

Specialized Course in Oracle 10g Administration and Programming.

Diplôme, ITIL foundation
  • à hp invent
  • septembre 2006

ITSM / ITIL foundation course certification by hp

Diplôme, Novel Networking / Oracle 6 / Unix
  • à Al-Marif Consulting & Studies
  • janvier 1991

General Course in Networking under Novel, Oracle SQL 6 and Unix operating system

Baccalauréat, Computer Science
  • à International University College - Nicosia - Cyprus
  • juin 1988

Major: Computer Science, Minor: Business Data Processing, Graduation: 24 June 1988 Degrees: B.Sc. in Computer Science. Associate in Business Data Processing. Graduation G.P.A: 3.30 on 4-point grading scale. Top of the graduating class of 1988

Diplôme, Associate in Computer Science
  • à University of Indianapolis - Indiana
  • juin 1988

Concentration on Business and Management applications and issues in relation to computers. Courses

Specialties & Skills

Software Analysis
BMC Remedy
English Typing, Arabic Typing, Office Equipments
System Analysis and Design
Computer Hardware maintenance
MS windows applications (Office, Excel, MS project , etc)
Arabic-English and English-Arabic Translation
Programming in several languages
AR (Remedy) System Developer.
SABRE airline reservation system

Langues

Arabe
Expert
Anglais
Expert

Adhésions

Jordan Computer Society
  • Regular
  • December 1991
Project Managment Institute
  • Regular
  • October 2005

Formation et Diplômes

Certificate of Completion (Certificat)
Date de la formation:
January 1991
Valide jusqu'à:
January 1991
ITIL foundation course certification (Certificat)
Date de la formation:
September 2006
Valide jusqu'à:
September 2006
Certificate of Completion (Certificat)
Date de la formation:
August 2011
Valide jusqu'à:
August 2011

Loisirs

  • Swimming !
    1st Stage Lifeguard Certificate
  • Drawing