جمال al saffarini

*Handling customer queries for better customer satisfaction. Identifying prospective client.
*generating business from the existing clientele to achieve business targets.
*Interacting with the clients and channel partners on a regular basis & providing redress to all their queries, complaints & handling all client relation.
*Establish and manage an effective Business Development team.
*Represent the company during Corporate Presentations & Bulk Bookings.
*Engage target clients and obtain business requirements.
*Gathering information using the internet and other sources extensively to search for business information and monitor competitor's campaign.
*Identify and assess customer response and introduce services as per customer demand/needs.

1- Determine the needs and respond promptly to any prospects needs and concerns in a professional and business - like manner
2- Match available inventory to meet the prospects requirements.
3- Gather information about markets, competition, etc. and prepare monthly competitive survey reports to analyze the real estate market trends and conditions in the area.
4- Analyze concerns associated with listings which are slow to lease and offer recommendations to property owners and manager.
5- Understand and comply with UAE and standards
6- Represent the company in a professional manner at all times.
7- Provide information about commercial listings to any prospect and schedule viewing as and when required.
8- Proactively support the divisions marketing efforts including calling programs, database mail out, canvassing and offer input and suggestions with regard promotions and advertisements
9- Monitor advertisement and effectiveness of response.
10- Conduct follow up activity with all prospects in order to establish positive relations.
11- Maintain an accurate and in - depth knowledge of all aspects of the field particularly in areas such as rent and pricing information, vacancies, commercial buildings available, lease expirations, square footage, etc.
12- Maintain open communication with property managers and maintenance and facilities managers.
13- Maintain and manage customer relations.

worked as a trainee in costumes communication department and firms department