Are sales Manager
Damas
Total years of experience :22 years, 4 Months
Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Maintains sales staff by recruiting, selecting, orienting, and training employees.
• Maintains sales staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results.
• Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence
From Nov. 2011 till date: Boutique Manager "Parmigiani" Dubai
Responsibilities:
• Conduct sales analysis, follow up on market trends and monitor the competition's activity
• Propose ways to improve the business: in store merchandizing, product
mix
• Be present in the shop floor to generate sales and handling VIP
customers
• Identify customer potential needs and use initiatives to meet those
needs
• Ensure consistency in customer service delivered and handle all
complaints
• Ensure building, maintaining and using the customer data base
• Being the stronger link between the client and the brand, in being
ambassador of the company
• Train and motivates the team
• Delegate responsibilities, conduct performance appraisals and prepare
proposals and objectives for staff in term of training and career
development
• Enter all received goods and ensure stock control and proper record of all stock movements
• Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action
• Prepare for the inventory
• Check the respect of the Visual Merchandising guidelines
• Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or
renovation and provide feedback accordingly
Follow up on different issues with Mall Management such as mall promotions, permits,
security
From 2002 to Nov. 2011:
Boutique Manager "Damas Jewellery Multi Brands" Madinat Jumeirah -
Dubai.
Responsibilities:
• Responsible for managing a team of five
• Ensure to achieve sales targets
• Process sales analysis and deliver sales reports
• Deliver outstanding customer service
• Manage efficiently the stock
• Accountable of the inventory process and results
• Ensure implementation of the company's policies and procedures.
Watch Brands: Armin Strom; Chronoswiss; Parmigiani; Perrelet; Sarcar;
Vacheron Constantin; Alviero Martini; Catena; Chalyano; Cobra; Go, Girl Only;
Jacques Lemans; Pacco Rabanne; Talos; Varotti; Visetti, Girard Perregaux;
Quinting; Roger Debuis; Haysek; Fabergé; Rama Swiss
Jewellery Brands: Annamaria Cammilli; Baraka; Carrera y Carrera; Cento by
Roberto Coin; Chiampesan; Fope; Graziella; Luca Carati; Magerit; Marco
Bicego; Mikimoto; Pasquale Bruni; Graff
Trainings Attended:
• Watch brands: - Parmigiani, Switzerland
- Roger Dubuis, Dubai
- Vacheron Constantin, Dubai
- Chronoswiss, Dubai
- Perrelet, Dubai
- Rama Swiss, Dubai
• Jewellery brands: (Gold, pearls, diamonds, precious and semi precious stones)
- Annamaria Cammilli
- Carrera y Carrera
- Roberto Coin
- Fabergé
• General Trainings: - Sales Skills
- Understanding attitude & motivation
• 2000- American Language Center: English language course.
• 1999-Kadi Ayad High School: Baccalaureate level sciences experiment.