Account Manager (Sales)
GLO1, Greater Accra Accr
Total years of experience :22 years, 1 Months
Sells Wholesale Internet Broadband Capacity to Multinational Companies, Internet Service Providers, Medium and Small-Scale firms across Ghana and Sub-Saharan countries.
•Cultivate thorough comprehension of Products, Capacity and Pricing Services by reading industry journals, meeting with engineers, and discussing with competition which has given me 10 percent growth in sales.
•Establish connections with potential clients and entice them to make purchases or upgrade their capacity.
•Tailor sales pitches to clients based on their financial parameters and needs
•Answer customer inquiries about products. Choose general or technical language based on customer understanding of product and capacity function.
•Delivery of presentation to clients about new products and pricing.
•Develop strategies to increase team sales rates and share strategies with teammates. Efforts have led to 3 percent profit growth over past two quarters.
•Have earned highest individual sales numbers at company for two consecutive years.
Plan sales-driven programs and promotions to facilitate team objectives on monthly basis which brought a growth of 8 percent in activation figures for the year 2018 and 2019.
•Planned strategic brand-building events to expand product portfolio across my region market that earn me the best staff award for year 2018.
•Design incentive package to attract sales force from moving to competition.
•Participated in meetings with brand development teams to identify opportunities to extend programs across the country.
•Created and delivered sales-driven programs and promotions to meet team objectives and reasonable budget to meet target that saved the company a lot of money.
•Recommended product changes to enhance customer interest and maximize sales.
•Collaborated with brand development teams to identify opportunities to scale programs.
•Trained new staff about SMART itinerary for coverage area.
•Collaborated with team to forecast based on sales and product profitability.
•Strengthened branding and activation initiatives by coordinating all year events to maximize outreach.
Job Description
•Introduction of Technology Partners like Citrix, Lakeside Software, NComputing, Riverbed, VMware, EasiSMS Nakivo, Opentext Right Fax, and Ysoft to Sub-Saharan Countries and made great sales in my first year which made me exceed my Target with 25 percent.
•Created African-wide customer service policies for consumer purchase of Thinclient
•that resulted in lowering cost of operations for most of our clients and recorded highest sales of in the history of Solutions Middle East with over 58 percent growth.
•Building Clients, Key Accounts and Channel Partners in African countries while introducing all SME Solutions and Inhouse Hardware to them which brought about 35 percent increase in Sales.
•Improved service delivery to key accounts by communicating necessary focus areas to Technical colleagues including software updates and customer service coaching.
•Inspired and influenced an enterprise-wide strategic shift to focus on improving customer service and overall quality via channel partners in Ghana and Nigeria.
•Project leadership role for several initiatives including Virtualization and Cloud Computing to the Sub Saharan Region for SME.
•Proof of Concept in collaboration with our Systems Engineers done remotely for all new customers in Africa
•Daily, Weekly, Monthly, Quarterly and Yearly sales Report Tracked on CRM
Job Description
•Supported senior sales staff by developing Canvassers information database and monthly performance for payments.
•Analyzing Canvassers data daily from Information System(IS) and Intelligent Network(IN) to track any fraud registration, duplication or wrong registration and report to the Sales Manager in-charge of the canvasser for caution, this saved the company over $20, 000 per annum on sims production.
•Collected and analyzed sales data. Wrote and submitted reports to superiors.
•Best Sales Analyst for the year 2010 for configuring most netbooks for detailers and retailer Sim Registration Operations
Job Description
•Compiling and analyzing sales and Market data and providing feedback and insight to guide promotions and sales activities in a particular territory
•Design a Plant Route Reconfiguration Map for all Sales Drivers about Strict Compliance to Territories development which earn me a National Award in 2005 for Port Harcourt Plant.
•Assist in preparation of daily report for all Salesmen due to lack of PC for reporting.
•Assisted teammates with sales-processing tasks to meet daily sales goals.
•Personally delivered merchandise orders to clients, verifying accuracy of orders, processing payments and offering self as resource for future needs.
•Assisted floor sales staff in dealing with stubborn or difficult customers, resolving conflicts and implementing sales strategies to win business.
•Assisted in training of new hires on organizational procedures, policies and sales techniques.
• B.Sc (Second Class Upper Hons) Computer Science and Statistics COURSEWORK AND OTHER DETAILS: • Dean's List Honoree 2nd Semester 1998 • Rivers State Governor's Scholarship Recipient • Ranked in the Top 85% of class • Thesis: Importance of IT in 21 Century • Minor in Statistics • Major in Computer Science • 3.5 GPA
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