Installation Manager
SMART GRAPHICS
Total des années d'expérience :35 years, 6 Mois
Direct management of a team of remote installation teams across the UK, providing clients with installation service of graphics.
Monitor all work has been completed satisfactorily and within agreed contractual SLA’s.
Managed all site activities to ensure persistent Health Safety procedural processes are followed
Control the P&L of the installation teams with responsibility for managing budgets and costs.
Liaising with Industry bodies with regard to best practice and H&S Issues.
Preparing tenders / Quotes for work out with Contract terms.
Consulted with Client representatives at all levels (including board level) to deliver the requirements of the contract
Manage the H&S activities within the workshop, working closely with HSE rep's.
Project manage/Work with other service providers through a range of procurement, strategic reviews and audits.
Responsible for day to day operational management of services such as Drawing Office, Technical authors and clerical staff.
To collate the requirements of clients using a variety of methods including interviews and workshops in order to determine the scope of commissions.
Provide Line management, by prioritising work loads to ensure top priority issues are addressed first
To identify and provide early warning to line manager as to any difficulties in meeting agreed internal or external deadlines for delivery of any advice or other documentation.
Communicating company Goals and KPI’s to staff including implementing successful organisational change
Working with all members of the EDF team across regional offices and at all levels.
Conduct Weekly/Monthly tool box talk meetings
Liaising with Industry bodies with regard to best practice, training & development.
Provide Field Supervision to all staff as per EDF H&S Handbook
Responsible for day to day operational management of skilled Engineers; providing Pre-planned & Re-active Facility Maintenance within multi-sites across Scotland to a major High Street retailer’s fleet of stores.
Manage the Maintenance activities for the building’s internal and external fabric condition.
Ensure a ‘One Team’ environment through daily/weekly/monthly meetings
Working with Client representatives at all levels (including board level) to deliver the requirements of the FM contract
Monitor agreed work by staff or contractors has been completed satisfactorily and within agreed contractual SLA’s
Preparing tenders / Quotes for adhoc work.
Control of the P&L with responsibility for managing budgets and costs.
Project manage/Work with other FM service providers through a range of procurement, strategic reviews and audits.
Liaising with Industry bodies with regard to best practice, training & development. such as Monitor ‘Book A’ documentation, ensuring compliance and completeness of schedules, record sheets and H&S paperwork.
Support the Marks & Spencer Regional FM team in managing of all other services, staff and contractors.
Managed a team of 100+ staff within a Facility Management Call Centre
Ensure correct staff levels required to complete Key Tasks inline with clients KPI’s and SLA’s.
Responsible for measuring contractors SLA's and highlighting any failings developed a performance dashboard to provide the Client with Weekly and Monthly Performance.
Proactive in identifying where standard forms, templates, processes can be improved upon, and raising these through the appropriate channels.
Inform M&S management of any risks in terms of liability as soon as they become apparent.
Project team member for introducing new business continuity planning processes
Planning and monitoring staffing work schedules
Experience of recruitment and induction processes
Part of 4-man team responsible for managing the Contract / Bid Proposals.
Responsible for Leading and setting up Proposal teams in accordance with company Proposal processes.
Manage a team within an Aero-Engine Component Repair station.
Customer base was world wide; however had strategic responsibility for customers such as KLM, Air France, ANA.
Identified and developed sales leads for Sales Directors.
Compared costs for required services to achieve maximum value.
Liaise with external contractors and source suppliers.
•Leadership vision and managerial goals •Creating and developing a strong team •Evaluating and rewarding job performance •Managing the different personalities •Multitasking and prioritizing skills •Understanding the fundamentals of Business •Economics & Ethics •Operations and Quality Management •Customer Operations - Care, Service & Support
Distance learning Diploma, covering all aspects of HR Management, which includes areas such as : 1) Recruitment 2) Selection & interview Process 3) Employees Benefits 4) Training & Appraisals 5) Business Culture & Ethics 6) Employee Motivation & Relations 7) Managing Change within Organisations
Engineer Management. - Course designed specifically for Managers within an Engineering industry. Course covered all aspects for managers such as HR, Economics to H&S in the work place
Customer Service Programme Course was specifically for managers within a Customer Service enviroment. Course covered issues such as Marketing, HR, Politics, Economics etc
