SALES CONSULTANT
THE ONE
Total years of experience :6 years, 0 Months
OCT 2009- PRESENT: SALES CONSULTANT -THE ONE (TOTAL HOME EXPERIENCE) DUBAI
• Consistently achieved Sales Targets of each week by actively promoting products, uncovering and meeting customers' needs in a friendly and attentive manner.
• Resolved customer issues promptly with passion and within set guidelines to maintain loyalty.
• Maintained visual impact and standards by utilizing planograms and merchandising guidelines and leasing with Décor team to ensure consistency in displays and room sets.
• Managed stock levels and availability by analyzing reports, counting physical stock verses system inventory to correct any inaccuracies.
• Performed Duty Manager Role. Learning to approve refunds, credit notes when necessary and finding appropriate solutions to customer issues.
• Shadowed junior store induct, convey knowledge and standards required for their job role.
• Contributed to community and help raised brand awareness through Social Responsibility Initiatives such as;
- Painting of Rashid School for the Disabled
- Cancer Research walk
- KFC annual Run
- Riding for the Disabled Association of Dubai (RDAD)
Jul 2008 - JUL 2009: SALES EXECUTIVE - WAGEMA TEXTILE COMPANY KENYA
• Assisted customers to select fabrics by advising on colour, patterns, treads and quality to
Suit their needs.
• Achieved sales target of each week as expected by the management.
• Ensured that cash is balanced; no discrepancies and all cash report are completed accordingly. This also included completion of all bank procedures.
• Maintained sufficient stock levels to meet customer demands
• Handled, analyzing and resolving customer compliment and feeding backs to management
• Maintained eye-catching effective display within the store.
• Adhered toand worked within operational proceduresand policies of company
• Marketed and publicizing company's products and benefits to achieve company turnover.
• Solved customer issues and dealt queries regarding products
• Conducted a detailed handover of daily tasks, consisting of complete issues, action to be taken or pending solution.
JAN 2008 - SEP 2008 Tracom college Advance diploma in computer engineering.
2001-2005 Afraha high school Certificate of secondary Education. Sales