James Christian Palmera

• Preparing tariff quotations and contracts for sewage tanker services.
• Monitoring contracts of sewage treatment plant operations and maintenance.
• Liaise with business development team for new contract or renewal.
• Coordinate with for Bidding Department for tendering new projects.
• Verifying contract with Legal Department as per company policy and U.A.E.
regulations.
• Maintaining and filling documents as per ISO 9001:2015.
• Department petty cash fund custodian.
• Department administrator and staff coordinator.
• Assist Department Manager for revenue forecasting and cost management.
• Assist Department Manager in evaluation of monthly profit and loss.
• Preparing department organization chart as per approved yearly budget and new
projects.
• EAM software IBM Maximo super user, utilizing for agreement creation and customer
billing.
• ERP software new Microsoft Dynamics NAV key user, utilizing for contract
monitoring and customer billing for paper less operations.
• Involved in the development and testing phase of Microsoft Dynamics NAV.
• Currently managing Microsoft Dynamics NAV database and to provide various
reports.
• Provides in depth training to various end users of Microsoft Dynamics NAV.
• Provides end user support in Microsoft Dynamics NAV.
• Created end user manual booklet in different processes.
• Analyze new requirements on how to implement in Microsoft Dynamics NAV.