Senior IT Administrator
Al Ghazzawi Group of Companies
مجموع سنوات الخبرة :18 years, 1 أشهر
Administration and Implementation of virtualized infrastructure with high availability and Servers consolidation Develops and formulates project plans for system projects implementation Administrating in the formulation of the systems services delivery procedures and guidelines Administrating and designing LANs, WAN Internet, Wireless and voice networks Investigating, Diagnosing, and resolving network passive connectivity issues (Fibber and Copper) Implements Systems services security access and user profile design Executes periodical health checks on all systems Executes daily operational schedules and management tasks for Systems Services Provide and manage user access to servers, active directory and other resources/applications based on approved requests Ensures production servers are under strict control with no unauthorized changes being made Complies with all defined processes and procedures to maintain all the servers Applies all approved OS patches in time Resolves network operating system issues as it relates to network access, file permissions, printing, scanning etc
Supervising and supporting the sub-contractors regarding the installation and integration Take ownership of incidents and professionally manage them through to resolution Experience of working in a high-pressure corporate environment. Analyzed equipment performance records to identify weaknesses and determine which components required replacement. Coordinated with vendors and company personnel to facilitate hardware and software purchases. Assessed security of data and network access privileges by monitoring usage. Updated network applications to close security loopholes and improve performance for users. Completed assigned tasks with little or no supervision. Studied and recommended new hardware or software products for system enhancements. Monitored network devices, services, and servers using various tools to provide high availability and SLAs. Conferred with networks users to identify IT issues and desired improvements. Backed up company data and maintained robust recovery system to avoid losing vital information. Gathered and review network utilization data for capacity and planning purposes Troubleshot network logs and tracked nature and resolution of problems. Created, maintained and updated technical documentation for network processes and procedures. Logged network functions, maintenance histories, and repair records to keep IT team updated on changes. Repaired or replaced defective components to correct problems or better handle new loads and functionality requirements. Selected and installed hardware and related equipment in support of various networking protocols.
Managing Cisco Wireless Access Point and Controller (School Wireless Device) Managing Cisco Unified Communications Manager (CUCM) Managing Campus Core Network (Cisco Router, Core Switch, Access Switch) Managing Servers (AD, DHCP, DNS, VMware) Remotely monitoring campus network Via SolarWinds (NPM and NCM) Working with Palo Alto Firewall G-Suit applications support Working in Cabling structure and Design, outlet termination Monitored network performance to identify and correct routine problems and serious concerns. Executed sound network management policies to control user access and passwords. Designed and implemented network solutions to comply with industry standards and school requirements. Installed and configured equipment to handle needs of various users. Selected and installed wireless and wired networks to mobilize operational needs. Assessed need for network updates and reconfigurations to implement appropriate strategies.
Installing new hardware (servers, printers, Router, Switches, Cisco IP phones, etc.) Overseeing security of all systems, especially the internet, and installing antivirus protection Fixing network faults Network maintenance Technical support for people using the network Day to day admin and monitoring of network use Planning future improvements, suggesting IT solutions to business problems Making sure all IT meets industry standards Supervising helpdesk staff Designing LAN Network connection within the building Making Bill of Quantity (BOQ), preparing Contract Acceptance Notification (CAN) Helping sales executives in making technical presentations of the products
Solving the technical queries of the customers Visiting the customers along with the sales executive for the technical details of the product Handling physical connection from MDF to IDF using Fiber optic and copper cable Knowledgeable in Network equipment (GigaSPEEDX10D (Category 6A), patch panels, outlets, cabinets/Racks, Fiber optic cable both Multimode and single mode and Cisco Switches) Knowledgeable in computer application (MS Visio, MS Project, MS Excel, Windows Server 2008 R2 Autodesk/AutoCAD and VMWARE).
Maintained router, switch and SDH configurations updated and changed configurations depending on corporate requirements Troubleshooting of network problems - SDH configuration and protection, frame-relay, Internet Access, point to-point and VPN circuits WAN circuit configuration like E1, T1, E3, DS3, POS, and STM capacity Duties included LAN/WAN daily operations: Router & switch configurations, frame-relay, and point-to-point circuits along with circuit IDs, and DLCIs for FR circuits Work with vendors to resolve technical problems with equipment and software and coordination with vendors.
Handling customer service and technical support for hardware and software (Laptops/Desktop) concerns encountered by the customer thru email/chat.
courses: Cisco Certified Network Associate Routing and Switching (CCNA to CCNP)CSCO12480293 Certificate Verification No. 415661807410FKDN * Palo Alto Networks ACE Accredited Configuration Engineer (ACE) Exam - PAN-OS 7.0 Version