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Jamie  clarke, Projects Manager

Jamie clarke

Projects Manager·United Arab Emirates

United Arab Emirates

High school or equivalent, Development

Work experience

Total years of experience: 15 years, 4 months

Projects Manager

March 2018 - Present

United Arab Emirates

United Arab Emirates

March 2018 - Present

Responsible for the operations team of a Dubai based security consultancy, who specialize in bespoke professional
services for UAE public and private sectors. provide specialist security consultancy services including CCTV concept and
system designs to clients.
Key Responsibilities:
• Managing a team of 8, in planning, organizing, staffing, directing, coordinating and scheduling the design of CCTV
systems for new and existing sites across Dubai.
• Ensure compliance with SIRA (Security industry Regulatory Authority) and Dubai security legislation.
• Planned, implemented, monitored and delivered security, safety and threat awareness training to hotels, theme
parks and other key institutions across Dubai
• Compiling tailormade threat and risk assessments reports, using guidelines within ISO 31000: 2018 (Risk
Management) to identify areas that in which security measures need to be implemented or improved.
• Conducting penetration testing to evaluate a company’s security systems and procedures, and to provide possible
improvement strategies.
• Creation and management of business proposals through interaction with technical & service departments to
understand the work required the appropriate cost structure to apply.
• Key customer contact and escalation point for problems and complaints
• Continuous review of operational policies and procedures to improve daily operations and communications across
departments.
• Building strong relationships with the leadership team on policy, planning, budgetary and strategy decisions.
• Working with Government authorities and organization to understand the current laws and security requirements
in the UAE.
Key Achievements:
• Delivering security training to over 300 security employees at Dubai Parks and resorts
• Improve customer service and productivity, by empowering the team to take ownership of their projects and by
creating a clear process with specific SLA’s
• Reallocation of resources to ensure workload is more fairly managed using the correct skill sets and customer
satisfaction remains high

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Police Officer

March 2007 - March 2007

The Metropolitan Police Service

Great Britain (UK)

March 2007 - March 2007

Having worked for the Metropolitan Police as a front-line officer for over 12 years in different departments, I was
responsible for maintaining public order and safety, upholding the law and preventing detecting and investigating
criminal activities, to create a safer environment for the general public.
Key Responsibilities:
• Provide assistance to the public in emergency and non-emergency situations
• Responds to emergencies including, accidents, robberies and thefts, civil and domestic disputes and missing
persons.
• Manages changing situations through adaptable decision making within strict guidelines of legislative and
regulatory frameworks,
• Administers initial first aid treatment and seeks appropriate medical attention.
• Investigated crimes, interviews witnesses, victims and suspects and provides feedback to the appropriate people
concerned, in a variety of written and oral reports.
• Using own judgement can determine and investigate the circumstances and take the necessary appropriate
action.
• Prepares and maintaining legible and conscience records of daily activities.
• Involvement in planned or unplanned, covert and confidential operations, relating to ongoing investigations.
• Initial assessment & analysis of situations; risk assessment, site inspection & identification of potential hazards.
• Working and communicating with a wide range of multi-agencies and organizations to utilize resources and
allowing connected services to deliver stronger results
• Ensure fair and consistent delivery of services to all persons regardless of gender, race, religious background or
disability.
• Assisting and delivering in the training of procedures and policies to new recruits.
Key Achievements
1 x High Commissioner’s Commendation: Bravery London Riots 2011
3 x Commendation: Saving a suicidal female, continuous outstanding performance,
Assisting

Company industry:
Law Enforcement & Civil Defence
Job role:
Security

Account Manager

March 2000 - March 2007

Bank of Scotland

Great Britain (UK)

March 2000 - March 2007

Assisting investors to effectively manage their funds and providing a wide range of services tailored to each
individual and their goals. Drew on deep and broad knowledge of banking regulations to deliver strong results
within a strict regulatory framework.
• Managing the risk to the client assets and providing a return on growth of their funds, providing comparison charts
of competitors using Excel to show a clear picture of the data.
• Interviewing applicants to determine their financial eligibility and feasibility of granting a loan, making appropriate
and timely decisions based on the information provided. Justify decisions made in writing to maintain accurate
records and inform future trends/patterns.
• Build trust-based relationships with external customers as well as internal partners across business, allowing
effective cross-selling of products and services to give customers the best option as well as maximise efficiency
for the organization.

Company industry:
Banking
Job role:
Accounting and Auditing

Education

St David’s College, Wales

September 2019

September 2019

High school or equivalent, Development

United Kingdom

GPA (percentage): 80%

GPA (percentage): 80%

A-C Grade including: Math’s, English, Science, Geography

Coleg

September 2019

September 2019

High school or equivalent, Business Studies and Finance

United Arab Emirates

Hendon Police Academy: College of Policing

September 2019

September 2019

High school or equivalent, Business Studies and Finance

United Arab Emirates

Law Degree, Initial Police Learning and Development Program (IPLDP)

Skills

Integrity
Expert
Integrity
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First Aid
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First Aid
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First Responder
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First Responder
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Conflict Resolution
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Conflict Resolution
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Crime Prevention
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Crime Prevention
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POLICY ANALYSIS
Expert
POLICY ANALYSIS
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SAFETY
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SAFETY
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CONCEPT DEVELOPMENT
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CONCEPT DEVELOPMENT
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CUSTOMER RELATIONS
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CUSTOMER RELATIONS
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CUSTOMER SATISFACTION
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CUSTOMER SATISFACTION
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CUSTOMER SERVICE
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CUSTOMER SERVICE
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DIRECTING
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DIRECTING
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GOVERNMENT
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GOVERNMENT
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ISO
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ISO
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LEADERSHIP
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LEADERSHIP
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Languages

English
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