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تم إلغاء حظر المستخدم بنجاح
جميل أحمد, Operations Project Manager

جميل أحمد

Operations Project Manager·SRACO Human Resources Co.

المملكة العربية السعودية

دبلوم, Operations Management

الخبرة العملية

مجموع سنوات الخبرة: 12 سنوات, 6 أشهر

Operations Project Manager

نوفمبر 2024 - حتى الآن

SRACO Human Resources Co.

جدة، المملكة العربية السعودية

نوفمبر 2024 - حتى الآن

• Manage workforce operations for 340+ employees.
• Lead mobilization, onboarding, deployment and compliance.
• Coordinate HR, Finance, Procurement and clients.
• Achieved 99% operational accuracy.
• Reduced discrepancies by 20%.
• Maintained 100% regulatory compliance.
مجال الشركة:
الاستعانة بالمصادر الخارجية للموارد البشرية

Client Relationship & Project's Operation Manager

سبتمبر 2023 - نوفمبر 2024

SRACO Human Resources Co.

الدمام، المملكة العربية السعودية

سبتمبر 2023 - نوفمبر 2024

• Directed HR Operations for 2, 000+ employees across the Consulting and Industrial Services
divisions in Dammam.
• Managed manpower for 2, 000+ workforce, improving mobilization efficiency by 75%.
• Standardized administrative workflows for large-scale staff onboarding, contract signatures, and
Qiwa platform compliance. Served as the primary Stakeholder Liaison between sister companies and external clients to
resolve complex HR and financial issues.
• Optimized payroll and mobilization logistics for a multi-national workforce, maintaining strict
adherence to Saudi Labor Law while reducing processing time and improving operational efficiency.
• Led a 2, 000-employee operations team in an SLA improvement initiative that streamlined
workflows and cut response times by 25%, significantly increasing client retention.
مجال الشركة:
الاستعانة بالمصادر الخارجية للموارد البشرية

Client Relationship & Project's Operation Manager

يناير 2023 - نوفمبر 2024

SRACO Consulting & Industrial Services (CSD & ISD)

الدمام، المملكة العربية السعودية

يناير 2023 - نوفمبر 2024

• Directed HR Operations for 2, 000+ employees across the Consulting and Industrial Services divisions in Dammam.
• Managed manpower for 2, 000+ workforce, improving mobilization efficiency by 75%.
• Standardized administrative workflows for large-scale staff onboarding, contract signatures, and Qiwa platform compliance.
• Served as the primary Stakeholder Liaison between sister companies and external clients to resolve complex HR and financial issues.
• Optimized payroll and mobilization logistics for a multi-national workforce, maintaining strict adherence to Saudi Labor Law while reducing processing time and improving operational efficiency.
• Led a 2, 000-employee operations team in an SLA improvement initiative that streamlined workflows and cut response times by 25%, significantly increasing client retention.
مجال الشركة:
خدمات الدعم الإداري

Regional Operation Coordinator

سبتمبر 2017 - سبتمبر 2023

INITIAL Saudi Group Company

جدة، المملكة العربية السعودية

سبتمبر 2017 - سبتمبر 2023

• Streamlined regional operations, improving efficiency by 25% and reducing delays in Jeddah by
implementing process optimization strategies for daily management and administrative support.
• Managed cross-functional coordination teams, improving coordination efficiency and enhancing
project delivery timelines.
• Acted as a key stakeholder liaison to enhance internal communications and relationships.
• Administered accounts payable and expense reporting to maintain financial accuracy across
regional projects.
• Directed procurement and vendor coordination using ERP systems to manage supply chain
logistics and inventory levels.
• Reduced operational costs by controlling monthly office and project expenses, ensuring strict
adherence to budget and preventing scope creep.
مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
الإدارة

Regional Operations Coordinator

سبتمبر 2017 - سبتمبر 2023

Initial Saudi Group

جدة، المملكة العربية السعودية

سبتمبر 2017 - سبتمبر 2023

• Managed procurement, budgeting, vendors and reporting.
• Improved operational efficiency by 25%.
• Reduced project delays and strengthened cost control.
مجال الشركة:
إدارة الممتلكات والمرافق
الدور الوظيفي:
الإدارة

Mobilization Coordinator

سبتمبر 2016 - سبتمبر 2017

Initial Saudi Group Company

جدة، المملكة العربية السعودية

سبتمبر 2016 - سبتمبر 2017

• Executed HR onboarding and lifecycle management for new project staff, including reporting and offboarding administration.

• Coordinated manpower logistics and site-level compliance to ensure all personnel met regulatory and project-specific requirements.

• Maintained timekeeping and payroll data for a diverse workforce, ensuring high accuracy in payroll input and data management.
مجال الشركة:
خدمات الدعم الإداري
الدور الوظيفي:
الخدمات المساندة

Mobilization Coordinator

سبتمبر 2016 - سبتمبر 2017

Initial Saudi Group

جدة، المملكة العربية السعودية

سبتمبر 2016 - سبتمبر 2017

• Managed onboarding, documentation, payroll data and deployment.
مجال الشركة:
إدارة الممتلكات والمرافق
الدور الوظيفي:
الموارد البشرية والتوظيف

Client Service Representative

مايو 2015 - أغسطس 2016

KOLACHI Restaurant (DHA Do Darya)

كراتشي، باكستان

مايو 2015 - أغسطس 2016

• Managed high-volume reservations and seating coordination in a fast-paced environment, focusing
on guest experience and priority management.
• Built client loyalty through effective relationship building and provided conflict resolution to
maintain quality control standards.
• Facilitated inter-departmental liaison to ensure seamless service delivery and handled guest
feedback for continuous quality assurance.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Call Center Agent

يناير 2014 - ديسمبر 2015

14th Street Pizza

كراتشي، باكستان

يناير 2014 - ديسمبر 2015

Taking Delivery Orders and Dealing complaints etc
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الطب والرعاية الصحية والتمريض

التعليم

IESE Business School – University of Navarra

مارس 2026

مارس 2026

دبلوم، Operations Management

أسبانيا

University of Navarra

يناير 2026

يناير 2026

دبلوم، Business And Management

أسبانيا

IESE Business School

يناير 2026

يناير 2026

دبلوم، Operations Management

باكستان

Alison Schooling System

سبتمبر 2022

سبتمبر 2022

دبلوم، Operations Management

أيرلندا

Alison

سبتمبر 2022

سبتمبر 2022

دبلوم، Operations Management

أيرلندا

Sindh Maderssa ul Islam School

يناير 2014

يناير 2014

الثانوية العامة أو ما يعادلها، Computer Science

باكستان

Sindh Madressatul Islam University

يناير 2011

يناير 2011

الثانوية العامة أو ما يعادلها، Computer science

باكستان

Skills

Microsoft Excel
Expert
Microsoft Excel
Expert
Office Work
Expert
Office Work
Expert
Project Work
Expert
Project Work
Expert
Operation Management
Expert
Operation Management
Expert
Problem Solving
Expert
Problem Solving
Expert
Problem Solving
Intermediate
Problem Solving
Intermediate
Microsoft Office, Communication, Adobe Photoshop, Employee negotiations, Customer Complaints
Intermediate
Microsoft Office, Communication, Adobe Photoshop, Employee negotiations, Customer Complaints
Intermediate
Project management, Employee Management, Operations Management,
Intermediate
Project management, Employee Management, Operations Management,
Intermediate
Team management, Data Extraction, Problem Solving, Excel Formulas
Intermediate
Team management, Data Extraction, Problem Solving, Excel Formulas
Intermediate
Data Tracking, Project Operations Management
Intermediate
Data Tracking, Project Operations Management
Intermediate
Project Administrator
Expert
Project Administrator
Expert
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CONTRACT NEGOTIATION
Intermediate
CONTRACT NEGOTIATION
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
RISK MITIGATION
Intermediate
RISK MITIGATION
Intermediate
SALES
Intermediate
SALES
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
WORKFORCE MANAGEMENT
Intermediate
WORKFORCE MANAGEMENT
Intermediate
HUMAN CAPITAL
Intermediate
HUMAN CAPITAL
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
COMPUTER LAW
Intermediate
COMPUTER LAW
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
WORKFORCE DEVELOPMENT
Intermediate
WORKFORCE DEVELOPMENT
Intermediate
WORKFORCE PLANNING
Intermediate
WORKFORCE PLANNING
Intermediate

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي
jamilahmedabduljabbar.com

اللغات

الانجليزية

متوسط

العربية

متوسط

الأوردو

مبتدئ

الهندية

مبتدئ

البنغالي

مبتدئ

البنجابية

مبتدئ

العضويات

Project Management Institute

Project Manager 8386209

March 2026

التدريب و الشهادات

الشهادات
Management
Affiliate Marketing Course
Business Analysis & Process Management
GenAI
AI Overview
Google AI
Google Project Management Professional Certificate
Project Management Professional (PMP) Certification Candidate –
Operations Management Program
Operations Management Certification
Generative AI Overview for Project Managers
Google Project Management Professional Certificate
Project Management Professional (PMP) Certification Candidate
Project Resource Management
Jun 2025
Project Management foundations
May 2024

الهوايات والاهتمامات

Nothing

Best Employee of the Year in Previous Company