Office Manager
Tiger
Total years of experience :9 years, 4 Months
Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Maintains office staff by recruiting, selecting, orienting, and training employees.
Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Resolve customer complaints regarding sales and service.
Monitor customer preferences to determine focus of sales efforts.
Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
Determine price schedules and discount rates.
Review operational records and reports to project sales and determine profitability.
Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications
Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
Prepare budgets and approve budget expenditures.
Represent company at trade association meetings to promote products.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
Oversee regional and local sales managers and their staffs.
Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
Direct foreign sales and service outlets of an organization.
Assess marketing potential of new and existing store locations, considering statistics and expenditures.
Participate with the Board of Directors in developing a vision and strategic plan to guide the organization.
Develop and execute recruiting plans.
Work with the hiring companies on recruiting planning
Conduct regular follow-up with the clients to determine the effectiveness of recruiting plans and implementation.
Research and recommend new sources for active and passive candidate recruiting.
Ensure that personnel, client, donor and volunteer files are securely stored and privacy/confidentiality is maintained
Oversee the planning, implementation, execution and evaluation of special projects
Determine staffing requirements for organizational management and program delivery
Deal with the agents and the clients
Prepare and review the agent and the client contracts
Oversee the implementation of the human resources policies, procedures and practices including the development of job description for all staff
Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
Recruit, interview and select staff that have the right technical and personal abilities to help further the organization's mission
Ensure that all staff receives an orientation to the organization and that appropriate training is provided
Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review
Coach and mentor staff as appropriate to improve performance
Discipline staff when necessary using appropriate techniques; release staff when necessary using appropriate and legally defensible procedures
Management of the day-to-day operations of the Human Resources (HR) Department and administration of the Company’s HR system
Understand and Implement the company’s HR policy and comply with all requirements of the Quality Systems, Operating and Technical Procedures and Workplace Instructions.
Maintenance and control of company personnel contracts
Responsible for the preparation of employees offer letter, completion of hiring documents, and following of the hiring process.
Responsible for employee’s insurance, addition/deletion, Administers processing medical cards, and follows up on medical claims.
Files and retrieves Human Resources documents, records, and reports as well as Maintaining a proper and organized Human Resources filing system and library.
Responsible for follow up and maintaining non-technical training registration, tracking and continuous reporting on the training status (schedule, current and accomplished training programs) and prepare periodical reports as needed
Organize staff accommodation & Housing requirements for all local & International employees.
Liaise with Landlords, Admin & Finance to finalize contracts and payments related to Accommodation.
Assist in interpreting and communicating company policy and procedures to employees.
provides a comprehensive administrative assistance with regard to all HR and Organizational development functions including training, recruitment, benefits, employee’s services and special project
Organizing meetings and events.
Liaise with government relations department on the issuing and renewal of all type of employee’s permits, and visas.
Review and finalize vendor for employee relocation including ensuring that each relocation projects are completed in the appropriate manner.
Managing day to day administration duty.
support the department dealing with the task of editing, typing, mailing, and filing.
Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities
Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
Provides historical reference by developing and utilizing filing and retrieval systems.
Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
Provides comprehensive administrative assistance with regard to all the HR benefits functions including travel, ticketing, accommodation booking, leave and vacation benefits as well as special projects.
Communicate and correspond with various HR service providers to obtain proposals and / or quotes as needed.
Responsible for follow up and maintaining registration in benefit area, tracking and continuous reporting on leave balances and prepares periodical reports as needed.
Follow up with the issuing and renewing all types of visas, exit permit, passports and other paperwork requirement