Secretary and guest relation
Fanadir Hotel
Total years of experience :4 years, 1 Months
Prepare and manage correspondence, reports and documents.
Organize and coordinate meetings, conferences, travel arrangements.
Take, type and distribute minutes of meetings.
Arrange and confirm appointments.
Handle incoming mail and other material.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Locate and attach files.
Arrange event calendars.
Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
Greet guests.
Check on VIP guest movements.
Collect guest feedback forms.
Arrange welcome letters for guest
Actively listen and resolve guests’ complaints.
