senior
Nextcare
Total des années d'expérience :18 years, 3 Mois
Data Control
All the processing data of different supplier and different insurance companies as Next-care on of the market leader as a TPA company for medical insurance
Brief summary of role and main achievements. Workings as Account Advisor in the direct inquire of Emirates Etisalat.
I have strong commitment to customer service with the ability to build productive relationships, resolve complex issues and win customer loyalty .
Accustomed to work in fast - paced - environments with the ability to think quickly and successfully handle difficult clients handle customer inquires, complains and requests .
Calm angry callers, repair trust, locate resources for problem resolution .
Oversees the receipt of the reviewed batch record (by Production Manager) from associate administration BR.
Supervises the dispensing of raw materials of a certain batch from raw materials warehouse after confirmation of the release of all raw materials and follow-up the transfer to the production
hall with the implementation of all the instructions for circulation, prevention of cross contamination & line clearance.
Follows-up the cleaning & setup of the processing line with the Production Technician in accordance with the instructions of the operation and cleaning of machines.
Starts up of the preparation according to the steps and the environmental conditions listed on the Batch record.
Sends request for chemical analysis to the Quality assurance department
Follows the start up of filling and packaging operations with production technician and packaging supervisor and maintenance if needed
Follows-up the reconciliation and delivery of overstocks after distinguish by card (HOLD) until quality approval to deal with it in accordance with the instructions of the rework, while maintaining the percentage of waste of the batches.
Follows-up repackaging
Reports the need for unplanned maintenance of machinery during operation by using the reporting form for failure during operation.
Distinction and tracking follow-up product according to a discrimination and tracking.
Ensures the use of personal protection equipment and follow-up to attend and departure of employees and their dependents, as well as uniforms and training of workers and evaluate subordinates.
Accurate data entry on daily basis to the oracle database.
Evaluates subordinates per month (production technician).
Designs a marketing plan that enhances achieving realistic targets and objectives over the short and long terms
Works in a team-based environment to assess changing market dynamics, competitive activity and product lifecycle in refining strategies and implementing tactics to maximize sales, market share and profitability for assigned product.
Applies and build upon marketing principles to understand and guide the direction of the company product.
Utilizes key analytical marketing tools to manage the assigned product.
and closely with FOREIGN PROCUREMENT Work
Executes projects including development of sales force and sales education materials, and medical meeting exhibits.
Responsible for having creative and suitable packaging, brochures and designs for our pharmaceutical products through coordinating with graphic designers.
Develop a clear product positioning that differentiate our products within an existing competitive environment.
Run pilot programs with early-stage products and samples
planning and purshasing
Objectives : To ensure that a business has all the needed
materials
the incumbent will be responsible for procuring necessary supplies to help the business run correctly.This position is usually responsible for purchasing equipment and supplies, and negotiating rates for those supplies. A purchasing specialist also will be tasked with catching discrepancies within invoices and researching them.
The minimum qualifications for the job are two to three years of purchasing experience and a Bachelor's degree in a business or related field. They must have the ability to collect and analyze data to propose solutions to department related problems. They must also be able to work alone or in groups to get tasks completed
• Interacting with customers and give provide information enquiries about products or services.
• To understand the customer’s problems and also resolve complaints.
• to communicate with customers through various ways, in person, by telephone, e-mail or regular mail, or fax and nowadays or even over the Internet.
• Handling general questions and complaints, but some may have to specialize in a particular area and deal with specific problems.
• Sharing the customer which product is suitable for him.
• They need to make regular changes or updates to a customer’s profile or account information.
• They also have to keep records of transactions and maintain a database of information.
• Solving problems and the different processes and solutions
• Having good communication skills and must be polite and understanding towards the customer’s queries.
• Working under pressure, as in many cases they may have to deal with rate customers and should be patient in such cases
• Studies growth, structure, development, and general characteristics of bacteria and other micro-organisms
• Isolates and makes cultures of significant bacteria or other micro-organisms in prescribed or standard inhibitory media, controlling factors, such as moisture, aeration, temperature, and nutrition.
• Performs microbiological testing, reviewing test data, and writing investigations according to SOP s and GMP s
• Ensures that the manufacturing facility and the laboratories are in full compliance with all GMP requirements.
• Working in the set up of water station ( stilmus ) chemically and microbiological through all the stages.
• Responsible for Sampling of intermediates and finished products for each batch to obtain representative samples.
• Performs checking tests at random throughout processes for critical start-up tests and to check for correctness of printed materials and over printed items.
• Observes conditions on line and in-process area for compliance with the process method, for correct operation of procedures and for cleanliness and clearance of other components.
• Reports data to prepare a batch report on the key components used and their status, clearance and cleanliness in-process checks and general comments on conditions in the area and flow of process.
• Reviews the executed manufacturing batch records for completeness, correctness, compliance of in-process control results with specification and reporting of “unusual incidents”.
• Ensures production materials meet defined quality standards prior to disposition.
• Responsible for tracking and trending of out-of-specification results, failure investigation, nonconformance, deviations, change controls and complaints.
• Monitors Water station and environmental of production and material disposition areas.
Responsible for the production and also the quality as it is open system
B.SC in Science since 2003