COO
Etqan
Total years of experience :27 years, 9 Months
Managing various business developments and consultations for private and corporate sectors.
Instrumental in developing and implementing standard operating procedures, in order to maximise client sales and profitability.
Consulting, advising, and creating programs to fill the gaps between actual situations and desired ones.
Establishing training facilities in Philippines.
Developing management and supervisory skills.
Assessing the actual situation.
Improving work performance and organizational communication.
Increasing employee motivation and morale.
Defining the company’s mission, goals and objectives.
Achieving customer satisfaction and customer loyalty.
Coaching, guiding and training employees.
Analysing business weakness and strengths and building strategies to exceed goals and targets.
Managing sales, operations and profitability of wholesale store (9000m²) hypermarket store (12000m²) and Service plus store (6400m²).
Instrumental in implementing standard operating procedures to realise 8% revenue growth, increasing profits by 34% within a year through restructuring and sales initiatives, exceeding budget with $1m for 2015.
Analysing business weakness and strengths and building strategies that exceed goals and targets.
Implementing inventory controls, order systems and age analysis leading to a decrease of 60% of aged stock.
Managed 8 Area Managers and 60 Managers and access of 7’200 staff
Managed 37 branches with an annual turnover of +$6.6 billion.
Daily control of sales and operations, brand building, infrastructure development, marketing and promotions as well as initiating action plans for business growth and development.
Review company strategy and provided business direction.
Re-focused business directives to ensure profitability.
Assessed customer service profiles and introduced procedures to enhance consumer experience and service proficiency.
Strengthened company's business through new store openings. Launched new packaging and display strategies.
Trained area managers and store managers in management and operations skills.
Spearheaded the planning and opening of 2 new concept Supermarkets in KSA.
Spearheaded new store opening and development, sales and operations and brand building for high nett worth clients.
Managed five managers.
Employed and trained new, high-level electronics, electric and household appliance teams.
Secured over 30% market share utilising new business concepts in the market, with an excess of $1.5m profit in the first year.
Handled expense budgets as well as P&L analysis and management
Business and Financial Analyst.
Developed business plans with a projection of capturing 23% of the market share.
Presented business concept to client board members and directors as well as HR management.
Created business and marketing plans and research for clients.
Reviewed and planned income and P&L statements while analysing financial issues for large national businesses.
Prepared action plans and assisted clients with implementation.
Submitted court cases and documentation for debt restructuring of clients and their employees.
Negotiated repayment structures and interest rates with creditors on behalf of clients.
Established and implemented procedures and policies.
Performed cost and expense analysis for clients in private and business sectors.
Trained analysts to provide field service for clients and businesses.
Headed a team of 26 General managers and more than 1300 subordinates.
Tasked with managing sales, expense control, profitability and general operations of 13 branches situated in Mpumalanga, Swaziland and Mozambique as well as controlling 2 export warehouses.
Recruited and employed in access of 500 employees during this period.
Enhanced business growth through launch of 7 new outlets in 3 different countries.
Provided performance updates, quarterly business reviews and planned meetings; conducted monthly financial reviews and prepared branch reports for financial director.
Increased profits by 25% within a year and turnover by 33% per annum over 4 years consistently.
Managed sales and general operations of 6 branches and controlled 2 export warehouses while providing import/export and logistics planning.
Generated new business through launch of 4 new outlets while conducting sourcing and do viability studies as well as recruiting and train staff.
Forecasted budgets as well as goals while managing performance reporting for all accounts.
Oversaw all disciplinary and HR issues.
Employed and developed in excess of 600 staff in a rural country with nil previous experience in furniture retail
Restructured business line and increased profits by 18% within a year with a monthly turnover of more than $76m.