Finance internship
Arab International Bank l
Total years of experience :1 years, 2 Months
Leveraged in-depth knowledge of banking products to efficiently address and resolve customer inquiries. Collaborated with senior representatives to manage complex issues, ensuring adherence to high service standards. Demonstrated exceptional multitasking abilities across phone and in-person interactions, catering to a diverse clientele with bilingual skills in Arabic and English. Actively participated in training sessions, with a focus on data protection and enhancing team collaboration to effectively meet customer inquiries.
Cultivated customer satisfaction and communication skills through effective interaction and service. Demonstrated time management and independence, ensuring smooth shift transitions and operations
Supported the CEO in administrative tasks, including email management and inventory tracking.