Assistant Sales Manager
Astro Films (Ismail Industries Ltd)
Total des années d'expérience :16 years, 5 Mois
To liaise and build strong relations with clients.
Listening to customer requirements and presenting appropriately to make a sale.
Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
Cold calling to arrange meetings with potential customers to prospect for new business.
Responding to incoming email and phone enquiries.
Acting as a contact between a company and its existing and potential markets.
Negotiating the terms of an agreement and closing sales.
Gathering market, customers and competitors information.
Representing company at trade exhibitions, events and demonstrations.
Negotiating on price, costs, delivery and specifications with buyers and Production Staff.
Advising on forthcoming product developments and discussing special promotions.
Liaising with production to check the progress of orders and dispatches.
Complaint handling.
Recording order information and making of reports.
Reviewing own sales performance, aiming to meet or exceed targets.
Gaining a clear understanding of customers' businesses and requirements.
Making accurate, rapid cost calculations and providing customers with quotations.
Attending team meeting and sharing best practice with colleagues.
Production:
Given production plan. Handling productions of caps and seals.
Quality Control:
To check the quality and as well as the packing of the products.
Human Resources:
Labor Management and handling the daily issues of the staff.
Accounts and Operations:
Maintaining the daily expense sheet, Sales and Purchase, Stocktaking and managing the daily expenditure in the given resources.
Marketing:
Dealing with the clients, Handling there inquiries. Quoting Prices. Giving services to them. Find a new client for the promotion of our products. Satisfying the clients by providing them extra-curricular services
Primary duties were Inquiry handling: Negotiating with the prices and finally quote to the Clients: Order finalizing: To keep In touch with the clients and the supplier until the shipment is done: Solving all the issues regarding the payment mode, and shipping Documents: Providing Clients value added services. Demand Commission from the supplier side. Public Relations.
Moreover, having an experience to deal with foreign delegates.
Complaint Handling & Resolution.
Retail Operations Management.
Training.
Customer Satisfaction Enhancement.
Front-End Supervision.
Team building & Training.
Cost-Reduction Strategies. and Order Fulfilment.