janeyoko agustin, Supervisor

janeyoko agustin

Supervisor

MANGA SUSHI RESTAURANT

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, MANAGEMENT
Experience
10 years, 1 Months

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Work Experience

Total years of experience :10 years, 1 Months

Supervisor at MANGA SUSHI RESTAURANT
  • United Arab Emirates
  • December 2009 to June 2012

Date of Employment December 1, 2009 - January 31, 2014
Location Jumeira Dubai, U.A.E.
Company MANGA SUSHI RESTAURANT
Position Supervisor
Job Description
➢ To maintain a good level of personal presentation
➢ To actively follow company policies
➢ To maintain accurate administrative/records as directed
➢ Demonstrate positive leadership style with an enthusiastic, positive, committed and flexible attitude.
➢ Assist the supervision of the employees in compliance to health and safety policy within the team.
➢ Assist with management of stock, wastage and sales figures.
➢ Assist with forecast, budgets and work targets.
➢ Assist in development and motivation of team promotes efficiency.
➢ Generate new idea and innovative ideas to enhance and improve department.
➢ Maintain equipment/product area effectively, efficiently and securely in line with the best practice and company policy.

Cashier/Server at MANGA SUSHI RESTAURANT
  • United Arab Emirates
  • June 2008 to November 2009

Date of Employment June 26, 2008 - November 30, 2009
Location Jumeira Dubai, U.A.E
Company MANGA SUSHI RESTAURANT
Position Server
Job description
➢ To be responsible for all the aspects of the operation for the shifts assigned under your supervision
➢ To have a sound knowledge of the menu and beverage list and assist the guest explaining the items listed on the food and beverage menu
➢ Responsible for ensuring the mis-en -place ready for service
➢ To up sell slow moving items while taking orders to help maximize the outlets revenue
➢ To report any guest complaints immediately to the superior
➢ Maintain professional, courteous relationship with all other staff, friendly and helpful attitude
➢ Obtain comments and suggestions from guest, which will help further improve the quality of our Food and Beverage ser Perform other related duties and special projects as and when assigned
➢ Be an example of professional attitude, behavior and appearance, this also includes honesty, punctuality, fairness, hard work and general leadership

HOSTESS/SERVER at FISH & CO
  • Philippines
  • September 2005 to May 2008

Date of Employment Sept.13, 2005- May 24, 2008 ( 3 years in Service)
Location Greenbelt 3, 3rd flr Manila Philippines
Company FISH & CO. (Bistro Group:Friday's, Italiannis & Outback)
Position HOSTESS/SERVER
Job Description
➢ Responsible in Handling Customer Complaint
➢ Entrusted to handle employees welfare such as schedule for the meals, tips
➢ Responsible on handling Bookings, Banquet/Reservations.
➢ Leading the guest to their respective assigned table. Taking orders to the guest and assisting guest to their needs.
➢ To Provide an exceptional dining experience;
➢ Responsible for smooth execution of service sequence and customer needs at all times.
➢ Responsible by taking order, serve the order, check back, print bill & present change.
➢ Responsible for the fast and accurate processing of customer transaction in terms of the purchased entered into the system correctly and receives the right quantity and quality of merchandise and official transaction records.
➢ Ensure proper safekeeping of cash sales and petty cash fund to avoid variances to be audited.
➢ Perform other duties as the manager or supervisor may direct.

Cashier at MARITHE FRANCOIS GIRBAUD
  • Philippines
  • April 2004 to August 2005

Date of Employment April 14, 2004 - August 30, 2005
Location Manila, Philippines
Company MARITHE FRANCOIS GIRBAUD
Position Cashier
Job Description
➢ Responsible for the fast and accurate processing of customer transaction in terms of the purchased entered into the system correctly and receives the right quantity and quality of merchandise and official transaction records.
➢ Ensure proper safekeeping of cash sales and petty cash fund to avoid variances to be audited.
➢ Maintain the housekeeping: store records, reports & important documents.
Assist the store supervisor in Admin work such as: Monthly sales report (lotus notes & sales dumping) (Proc in & Proc out) of information's.

Marketing Assistant at CELEBRITY SPORTS, PLAZA
  • Philippines
  • October 2002 to January 2004

Date of Employment October 18, 2002 - January 28, 2004
Location Manila, Philippines
Company CELEBRITY SPORTS, PLAZA
Position Marketing Assistant
Job Description
➢ Develop awareness and demand for the product using effective telemarketing strategies.
➢ Prepares business proposals to the respective clients
➢ Prepares weekly/monthly clients sales reports.
➢ Conduct business presentation, mall exhibits and saturation.

Marketing Coordinator at Celebrity Sports Plaza
  • Philippines
  • April 2002 to October 2002

Date of Employment April 17, 2002 - October 17, 2002
Position Marketing Coordinator
Job Description
➢ Responsible of processing of Reservation card & encode slips.
➢ Responsible of verifying documents regarding data checks.
➢ Coordinate to the agents regarding contracts or requirements as the case may be

Education

Bachelor's degree, MANAGEMENT
  • at Colegio de San Lorenza
  • March 2001

a. College Date 199 7- 2001 School COLEGIO DE SAN LORENZO Course Bachelor of Science in Business Administration Major in MANAGEMENT Congressional Avenue, Project 6, Quezon City b. Other Job Related Trainings Date May 18, 2008 up to November 20, 2008 (6 Mos. On-the-Job Training) Institution/Location Dubai U.A.E Training Course In Service Training/ Opening Team Management Training Conducted by: SGI Hospitality Management Team Date Institution/Location Dubai U.A.E Training Course Certificate on- Basic Food Hygiene Training Course (BOECKER FOOD SAFETY) c.Achievements

Specialties & Skills

Staff Mentoring
operations
Customer Service
handling complaints
Attitude
hospitality
BUDGETS
CASHIER
HOUSEKEEPING
LOTUS NOTES
MARKETING
MONTHLY SALES
housekeeping
mentoring
computer literate,have knowledge in POS
cashiering,POS,computer literate
computer literate
customer service
cashiering
marketing

Languages

English
Expert
Arabic
Beginner
Tagalog
Expert

Training and Certifications

PIC (Certificate)
Date Attended:
April 2013
Valid Until:
April 2018

Hobbies

  • watching movies,surfing to internet,shopping
    In Manga Sushi Ive been a Empployee of the month and promoted as Supervisor from server position. from my previous job in FISH AND CO. I've been a NSO Trainor opening team for hostess. two times employee of the month and recognition as most cooperative and perfect attendance.