JANICE QUINEMON

 Managing the onboarding procedure of new joiners for retail and back office and act as their primary point of contact.
 Liaising with Government Relations Department for visa processing and ensuring the necessary documents are submitted and that the new employee is up to date on the process and status.
 Organizing and ensuring a smooth joining formality for new joiners while coordinating with stakeholders for necessary Induction & training program, appropriate IT assets & access and accommodation.
 Maintaining employee records are updated in HR system (amendments, transfers, promotions, position changes), and updating the profiles of new employees for UAE & GCC.
 Probation management for new joiners while coordinating with HOD’s for evaluation reports.
 Assisting the offboarding procedure and conduct exit interviews & maintain records for analysis and retention/rehiring prospects.
 Assisting Medical Insurance procedure when and as required.
 Attending employee’s HR enquiries and documents requests (resignations, letters & certificates request, leaves & benefits, etc.)

 Managed JAFZA compliance requirements in terms of documentation, letters and certificates along with PRO.
 Supported Project Department when required, arranged courier delivery of submittals to clients and ensured receipts.
 Arranged and monitored daily works of company drivers/messengers and track all company vehicles.
 Maintained admin files and some projects files.
 Organized management’s business trip including visa process for Schengen, ticket & hotel arrangements.
 Assisted HR Head by preparing memos, warning letters and maintaining HR files.
 Handled documentation process of visa application, renewal, emirates id and medical insurance of staff.
 Handled Petty Cash transactions and prepared monthly report to Accounts
 Maintained office stationery supplies while coordinating suppliers.

 Attended dealer’s product inquiries & responded to all concerns to place order.
 Processed dealer orders and coordinate with Logistic group for shipments.
 Monitored shipments, deliveries, or pick-up of orders by coordinating with the shipping department and warehouse personnel to ensure successful delivery.
 Updated dealers of new arrivals, offers new items, sending samples, and of any price change.
 Discussed with management of saleable items, product status and dealer’s concern.
 Complied Billing department’s required documentation for collections.
 Handled complaints or discrepancies reported by the Dealer while maintaining solid customer relationships.
 Prepared monthly reports of pricelist, stock inventory, order status, sales report for monthly meeting.

 Handled the marketing activities of the company and performs all Marketing-related responsibilities as may be directed by management
 Meets and confers with potential and existing clients and responds to various concerns and inquiries.
 Answers telephone queries, concerns and follow-up prospective clients.
 Travels to conduct provincial seminars and discussed fees and procedures to client after the assessment.
 Discussed the contract to clients prior to their Sign-up.
 Handled inquiries and problems encountered by the client.
 Keeps all relevant records and ensures secured filing at all times.
 Meets with the Marketing head/Provincial Marketing Coordinator from time to time to discuss marketing activities and strategies.