Janine Merrick Gratuito

• Manage patient appointments, bookings, and follow-ups
• Coordinate treatment plans between patients and doctors
• Handle billing, payments, and insurance approvals
• Maintain accurate patient records and clinic systems
• Ensure smooth front-desk operations and patient flow
• Respond to patient inquiries via phone, WhatsApp, and email
• Support daily administrative and operational tasks

• Managed patient scheduling, billing, and insurance claims
• Maintained patient records and handled inquiries
• Coordinated referrals and ensured smooth clinic operations

• Registered patients and handled insurance verification
• Managed appointments and billing transactions
• Provided administrative and front-desk support

• Oversaw business operations and team management
• Managed client relationships and recruitment processes
• Improved efficiency and operational performance

• Assisted clients with property transactions and documentation
• Managed administrative tasks and client communication

• Responsible for the professional and efficient managing of visitors, consumers, telephone calls and messages; ensure operation and presentation of office are superior
• Process a variety of clerical duties
• Facilitate meetings via Meeting Room Manager
• Arrange driver for all lawyers
• Support accounts with updating monthly translation fees, keeping hard and soft copies of cheque collection and sent couriers
• Organise office lunch meetings for lawyers and special holiday and end year functions for the office

• Provided administrative and legal support to lawyers
• Managed schedules, documents, and client communication