Senior Cloud Engineer
Deloitte Support Services
Total years of experience :9 years, 1 Months
Currently managing 10 members team in Deloitte Support Service India Pvt
Ltd where my basic responsibility is to understand the business requirement
and provide different hosting solutions for On Prem and Cloud based
applications. Also co-ordinating with different stakeholders to identify the
porject requirement, following SSDLC process and providing architecture
design for web applications with different High Availability solutions.
Designing the web application infrastructure, data flow and host the
applications using different technique e.g. F5 GTM/LTM, Zerto Replications,
SQL AlwaysOn Clustering, AD Administration, IIS etc.
Collaborated with cross-functional teams to plan and execute infrastructure
projects, including network / firewall / F5 upgrades and system
migrations.Configured BCP solutions and BCP recertifications. Successfully
performed early BCP test for multiple applications on both OnPrem and
Cloud environments.Participated in Cloud Migrations for VMs using tools
like Azure Migrate with more than 50 VMs migrated for IIS, SQL, SSRS
Servers etc
Working in KANBAN bord and following the scrum SAFe agile methodology
to track all the project work. Focusing on automation to reduce the repetitive
work by creating IAC pipeline for Poject deploymentsFollowing ITIL framework for incident change and problem tickets resolving within SLA
.worked on different ticketing tools and Change Management process in
ServiceNow, ITSM.
Successfully completed 50+ projects and received multiple prestigious
awards such as Outstanding Performance Award, Applause Award many
more. Participated and Involved in multiple firm initiatives and member of
Deloitte Inclusion Council
Skills:Azure Services: Azure Virtual Machines, Azure Blob Storage, Azure SQL
Database, Azure Functions, Azure Virtual Networks, Azure Active Directory,
Azure DevOps.
Cloud Assessment: Conducting comprehensive cloud assessments to
identify potential risks, vulnerabilities, and optimization opportunities in
existing cloud infrastructure.
Cloud TCO: Assessing and analyzing the Total Cost of Ownership (TCO) of
cloud solutions, including resource provisioning, data storage, network
bandwidth, and operational expenses.
Discovery Assessment: Performing in-depth discovery assessments to
identify existing on-premises infrastructure and applications suitable for
migration to Azure cloud.
Infrastructure Management: Windows Server, Linux, Hyper-V, VMware,
Active Directory, DNS, DHCP, IIS, SQL, SSRS etc.
Scripting and Automation: PowerShell, Python, ARM Templates, Terraform -
Networking: TCP/IP, VPN, F5 Load Balancing, DNS, Firewalls, Routing -
Security: Azure Security Center, Azure AD Identity Protection, Security
Groups, Security Best Practices
Monitoring and Troubleshooting: Azure Monitor, Azure Log Analytics,
Network monitoring tools, Performance tuning
Accomplished to work with 25 member team in SunTrust Project where my
basic responsibilities including to provide the Infrastructure support to
SunTrust Bank.Primary responsibilities are Installing, configuring
, administering and Troubleshooting windows server 2008, 2012 & 2016
Servers.Providing Application hosting web hosting solutions on Windows
servers. OS installation IIS configuration per application team's requirement.
Also to build, remediate, upgrade the Windows servers both physical and
virtual environment.Co-ordinate with different hardware Vendors like HP,
IBM, Dell servers.
Creating Standard and Elevated Security groups security
groupsTroubleshooting issues like unexpected reboot of HP/IBM/Dell
Servers making use of Win Debugger to analyze Crash dump/Bug
check.Configuring Microsoft Failover Cluster and troubleshooting cluster
issues.Troubleshooting IIS issues like Application pool down web URL down
Application down.Performed Remediation of different Vulnerabilities
reported for servers.
Managing VMware using VMware ESXi, Virtual Center, and vSphere Client.
Installation and configuration ESX/ESXi server and deploying of virtual
machines.
Provisioning Virtual & Physical Servers / Deploy severs through .ovf
template Migrating of Virtual Machines between clusters, data center and
VCPerforming patch upgrade on ESXi hosts through IMM using ISO.
Adding RAM / CPU / Disk to virtual machines as per application
requirement. OS upgrade for VMsCommission and De-commission the
servers. Creating templates from VM’s, deploy VM’s from templates and
allocate resources
Planning and Migration P2V of servers using standalone VMware
converter.Utilized knowledge of applications, programming and systems
functionality to assist employees with technical needs.Following the ITIL
process for effective management assuring SLA compliance for users
service request through periodic review of pending / open issues daily
reports and weekly review. Working with the change management team to
get the change authorized to implement as per the schedule also to work
with the clients to get the downtime window without any production impact.
Ticketing Tool: HP SM9, Service Now, Tivoli and IT Porta
Being an L1 Engineer Windows Server Administrator I was worked on
Incidents, Change and Problem tickets related to windows servers.
Supported TNT client by taking care of more than 3000 Windows servers
located across the globe.
Managing File Servers, Assigning Sharing and Security permission to user
and groups as per process.
Installing Configuring Administrating monitoring and troubleshooting
windows servers 2008 2003.
Administration of Domain Controllers, DNS, DHCP, IIS, File & Print
Servers. Active Participation in team meeting, customer meetings and
reviews Managing Service Delivery Reviews with customers.
Microsoft security patches installation monthly activity to verify the patch
status / fixing patching issues.
Monitoring ticket queue escalating to seniors or routing to respective
teams.
Raising case with Microsoft HP DELL IBM for any Hardware issue.
Co-ordinating with customer for their requirement and fulfilling them.
Creating users and Security groups In Active directory as per request.
Working knowledge in Service Now & Service Manger 9 IT Management
ticketing tool. Agent remediation for various vulnerabilities